System Owner (Reporting and Analytics)
Kraków System Owner (Reporting and Analytics)
Kraków
NR REF.: 1128746
Your new company
For our Client, an international company located in Katowice we are looking for a person interested in the role of System Owner in the area of Reporting & Analytics.
Your new role
The System Owner will be responsible for technical operations of the systems and services. He will ultimately responsible for the system health, monitoring, SLA definition, training of 1st and 2nd level staff including all systems changes to ensure proper operations. He/She will also be responsible for maintaining agreed SLA, developing system roadmap and act as the quality gate keeper for the project and changes implemented in the system.
Your main responsibilities will include:
What you'll need to succeed
What you'll get in return
Our Client offers attractive salary, the possibility of professional development, good work atmosphere as well as benefit package including private healthcare, life insurance and Multisport Card.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
Kraków
NR REF.: 1128746
Your new company
For our Client, an international company located in Katowice we are looking for a person interested in the role of System Owner in the area of Reporting & Analytics.
Your new role
The System Owner will be responsible for technical operations of the systems and services. He will ultimately responsible for the system health, monitoring, SLA definition, training of 1st and 2nd level staff including all systems changes to ensure proper operations. He/She will also be responsible for maintaining agreed SLA, developing system roadmap and act as the quality gate keeper for the project and changes implemented in the system.
Your main responsibilities will include:
- Ensure and control application/system operation/platform operation
- Act as escalation manager
- Perform Application Consulting to business partner
- Ensure proper knowledge transfer to 1st and 2nd level
- Manage Service and System budget
- Manage business critical Incidents to meet business requirements
- Ensure Application, Driver and relevant Middleware compatibility and operations
- Technical operation, including corrective and pro-active maintenance
- Change and Release Management
- Meet availability and performance targets
- Plan availability, license, operational costs and capacity of the relevant applications
- Continuous improvement on systems
- Operational tasks and help in the implementation of several proof of concepts of future proof Cloud infrastructure services in alignment with Enterprise architecture and service owner
- Perform tasks and activities with minimal oversight in a team environment; interact regularly with team members, principal investigators and project managers.
- Work with other Service and System Owners to develop next generation of working environment with regards to cloud computing
- Future proof hybrid on prem and cloud based data center model
- Technical knowledge in server setup, cloud services and management across multiple environments – desktop, cluster, cloud, etc.
- Work with Project Teams to initiate the project delivery for the implementation of future services
- Drive analysis and continuous improvement for respective service area
What you'll need to succeed
- Managed/Supported Reporting & Analytics systems in the past (on prem and cloud)
- 5+ years experience in an IT Service Management environment
- 5 years in an international environment
- Strong analytical skills
- Strong communication and negotiation skills
- Substantial experience in working in international IT Service Organizations,
- Strong administrative experience in cloud services and infrastructures, such as Microsoft Azure and AWS
- Experience in other infrastructure services related to virtualization
- Proven experience with managing vendors
- Knowledge of systems such as Tableau, Cognos/TM1, BPCS, IBM iSeries, Windows Server, MS SQL, Backup & Restore Tools,Monitoring Tools (PRTG, Zabix etc.)
- Willingness to travel (approx. 30%)
What you'll get in return
Our Client offers attractive salary, the possibility of professional development, good work atmosphere as well as benefit package including private healthcare, life insurance and Multisport Card.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
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