ManpowerGroup Sp. z o.o.

System Engineer

Miejsce pracy: Kraków

Responsibilities:

  • active monitoring and providing 1st level support for customer’s environment and responding to the events in timely fashion
  • managing the queue of incidents and make sure that all of them are served according to appropriate service level
  • autonomously solve issues based on predefined procedures, knowledge and experience
  • acting as Cisco single point of contact to the customer
  • organizing and participation in escalation calls
  • close cooperation with vendor-based support
  • building and delivering timelines of incidents
  • gathering and delivering data for further analysis
  • cooperation with higher-tier engineers
  • preparing and delivering presentations and trainings to the internal team or wider audience
  • creating, testing and delivering procedures
  • providing technical support for customers during software deployment, new services implementation and architectural changes
  • close co-operation with surrounding teams
  • sharing knowledge and expertise within the team

Qualifications:

  • minimum of 1+ years of experience in a Systems/Linux administrator role - RHCSA level of knowledge required
  • experience with at least two technologies the following list: LDAP, DNS, Radius, Java application servers (JBoss/Tomcat/Weblogic)
  • basic SQL knowledge
  • understanding and practical knowledge of networking and server hardware would be an asset
  • BS in Engineering/Computer Science/IT and/or equivalent experience
  • ability to read technical documentation with understanding
  • ability to understand customer environments and analyze configurations of devices
  • willing to learn through organized trainings, self-studies
  • strong analytical, problem solving and organizational skills
  • strong written and verbal communication skills (English required)

Offer:

  • Salary based on B2B contract
  • Private healthcare
  • Multisport Card
  • Private insurances
  • Command program
  • Access to an e-learning platform
  • Long-term contract

Prosimy o aplikowanie poprzez przycisk znajdujący się po prawej stronie ogłoszenia.
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