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Swedish Customer Service Advisor

Capgemini Polska Sp. z o.o.

Katowice, śląskie

Capgemini Polska Sp. z o.o.

Capgemini Polska Sp. z o.o.
 
Swedish Customer Service Advisor
 
Capgemini Polska Sp. z o.o.

Candidate’s profile

Before you start our induction training we will check if you have:

  • fluent Swedish language skills both verbal and written
  • Good knowledge of English
  • pro client attitude and communication skills
  • basic experience in Windows 7 and MS Office
  • customer service experience (is an asset but is not necessary)
  • team player, problem solving attitude and efficient task management skills

 

Job description

After an induction training you will be able to:

  • handle incoming phone calls/ e-mails from customers regarding technical issues related to everyday usage of a computer
  • analyze and resolve most common enquiries using  step-by-step solutions provided to you
  • deliver high quality standard service to customers
  • cooperate with IT specialist team to deal with more complex issues

Capgemini Polska Sp. z o.o.

What we offer

 

  • Working in a close-knit team and a friendly atmosphere 
  • Bonuses, including those for recommending new employees
  • A wide range of training and co-financing of courses
  • Additional life insurance
  • Attractive package of additional benefits (fitness, gym, cinema, etc.) you chose what you want
  • Integration events and joint celebrations 
  • Disability inclusion, assistive technologies, reasonable accommodations
  • Private medical care, also for your family
  • Bicycle parking and carpooling

Capgemini Polska Sp. z o.o.

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