We are looking for Support Engineer (with Telco background) to multicultural company in Cracow. You will be a member of a new team and you will have opportunity to influence the definition of processes and company standards in this area and also to ensure high level of solutions availability and performance. You will cooperate with the global IT operation experts. Your main tasks will be to take over the ownership of administrating, monitoring, supporting and troubleshooting infrastructure environments.
Must have:
• 5 years of experience on a similar position
• Online administration expertise (O365 and Exchange)
• Knowledge in network LAN & WLAN, WAN (Routing protocols, QoS, Cisco technology)
• Familiarity in Skype server and Telephony (VoIP, Mitel technology)
• Fluent English
• Autonomy and team work
• Ability to evaluate risks and handle multiple priorities
Responsibilities:
• Supervise network and systems;
• Analyze request and incidents and resolve
• Perform and contribute to Knowledge Database
What is offered:
• Attractive salary – 6 – 8,5 gross PLN - permanent contract
• Opportunities for development in a dynamic environment
• Challenging work in an international company
• Friendly working atmosphere
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