Luxoft Poland Sp. z o.o.
- All stages in our recruitment process can be done remotely -

Support Analyst

Location: Remote Poland
PROJECT DESCRIPTION

You'll be working with the Group Function Application Support teams in Poland. The team provides quality services to ensure end-to-end production stability and availability by combining optimized utility services with dedicated centres of expertise, ensuring business-aligned support, always aiming to foster customer/user needs


RESPONSIBILITIES
  • manage multiple finance applications
  • does troubleshooting, identifies the root cause and resolves incidents
  • does performance tracing, tuning and analyzes workload statistics, systems and performance issues
  • design reliable and efficient solutions to reduce costs and maintenance effort
  • is a team player, shares her/his knowledge and supports, trains, coaches other team members

SKILLS

MUST
  • Bachelor degree in computer science or equivalent
  • Minimum of 5+ years of Unix, PL-SQL, Autosys, Shell / Perl scripting, ETL (Informatica)
  • exposure to monitoring tools like App Dynamics, Splunk and Automation experience
  • the one who possesses collaboration skills, honest, reliable, self-motivated with a high level of integrity
  • having experience in working within agile, global teams
  • open for company specific solutions
  • flexible, adaptable and pragmatic with an ability to stay focused on objectives and a can-do-attitude
  • customer orientated and focused on service quality with strong interpersonal skills comfortable at interacting with colleagues at all levels
  • excellent communicator both written and verbally
  • flexibility of working hours as team need
  • must be well conversant in working on Incident, Problem, Change Management and Release Management processes

NICE TO HAVE
  • exposure to Microsoft Azure technologies is advantage
  • ITIL Qualified & proficient in using Service Now is advantage
  • exposure to Service Now tool would be added advantage.
CAREER AND PROFESSIONAL DEVELOPMENT
  • Competitive salary
  • Luxoft Training Center
  • Access to e-learning Library
  • Individual development plans
  • Long-term cooperation with possibility to gain experience in different projects and technologies
  • A significant number of professional communities (Agile Community, Tech Community, Business Analysis Community, etc.)
Well-being
  • Group Life Insurance
  • Private healthcare insurance – LuxMed. Unlimited access to specialist consultations with Dental Care included
  • Medical costs reimbursement for employees (up to certain amount per quarter)
  • Travel Insurance
  • Benefit Program - Cafeteria and Multisport Card
Work-Life Balance
  • Various communities (sport, recreation activities, trips, board games, cultural and educational activities)
  • Discounts program for employees – BeLux (banking offer, car leasing offer and cafeteria program discount)
  • Convenient locations in a modern offices with game rooms
  • Multinational projects for clients all over the world
Please apply with the button on the right side of this job offer.
We kindly inform you that we will contact only chosen candidates. If you are interested in the above position, please apply by submitting your CV in English

Check out our open roles at career.luxoft.com
and follow us on Facebook!
www.facebook.com/luxoft.poland

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