Service Sales Manager

Your role will be concentrating on:

• defining and implementing company strategy for the service department
• searching for potential new clients in term of selling spare parts, outsourcing solutions and developing long-term cooperation with customers
• preparing long-term development plans and budget for service department
• leading the Service Engineers and Technicians team including recruiting, delegating tasks and motivating team
• cooperating with sales and project engineering departments in terms of consulting trade and technical offers
• resolving customers’ complains and monitoring their satisfaction
• creating specific service tools and policy (IT platforms, aftersales policy, 24 h service, guarantee agreement, price schedule, discount rates)
• incorporating the “best practice” theory when selecting vendors and products
• constant market analyzing and monitoring of competition activities, collecting customer feedback
• attending conferences and trade fairs

If:

• you have technical degree (bachelor or master) in a mechanics, electronics, electro mechanics, electrotechnics or engineering and others
• you have 5 years of professional experience in a successful managing the service or technical department (preferred in companies operating in HVAC or wood sector, production machine producers etc.)
• you have demonstrated knowledge of Service Sales marketplace (both commercial and technical)
• you have high level of autonomy and dynamism
• you have the ability to be flexible, decisive and analytical thinking
• you have a good knowledge of English


Why you should apply:

• you join to the high potential company, which operates in a developing market sector, where you find friendly atmosphere and highly motivated and stimulating environment
• being the part of international company, our client provide inside trainings and give you an access to the advance technology and the possibility to share the knowledge
• permanent job, motivated salary package with extra legal benefits based on your skills and knowledge


Recruitment Agency Number 412