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Service Enablement Team Leader

Hays Poland

Gdansk, pomorskie

Hays Poland

Service Enablement Team Leader

Gdansk
Service Enablement Team Leader
Gdansk
NR REF.: 1147177

Welcome to Hapag-Lloyd, a leading global logistics company. We are an international team of specialists working across the globe believing that together we can change the maritime industry. You might not know us yet, but as the fifth largest container liner shipping company in the world, we are here to make sure that the flow of goods never stops. This year we are expanding even more and have opened up a new Knowledge Center in Gdańsk, Poland.Innovation, agility, teamwork, collaboration – does it sound familiar? For us, at Hapag-Lloyd Knowledge Center, it does.Join the team at Hapag-Lloyd’s “in-house startup” and help us navigate the future!

For our location in Gdansk we are looking for a Service Enablement Team Leader.

Your new role:

As Part of HLAGs brand new Service Enablement Team you will drive digital workspace collaboration by building and running our internal Atlassian based application with the goal to create one central collaboration experience for our 16k employees.

  • Deliver, operate and maintain IT Service and Software Management platforms eco-system ensuring its stability and customer satisfaction​ 
  •   You will be responsible for the full lifecycle of the solutions from requirements analysis in the beginning, over the design and realization of a solution to the successful operations and optimization​
  • Coordinate last-tire technical support, solution release upgrades and extensions​
  • Managing a team of Atlassian specialists​

What you'll need to succeed:

  • Completed apprenticeship or university degree in computing, IT or a numerate discipline ​
  • Hands on experience on enterprise level IT Service and Software Management processes and platforms implementation, maintenance and management, based on the Atlassian solutions​
  • Experience in ITIL service management and SCRUM​
  • Very good command over written and spoken English ​
  • Independent and responsible working style as well as good team player skills​
  • Methodical skills and efficient way of working

What we can offer to you:

  • International career opportunities
  • Structured annual performance review
  • Benefit Platform
  • Access to the Learning Management System
  • Fruit days
  • Modern, ergonomic office, including height adjustable desks
  • Bike storage, showers, lockers
  • Private medical healthcare
  • Sports package
  • Group life insurance
  • Flexible working hours and home office options
  • Attractive and market-oriented remuneration and annual bonus

Our main objective is to put our company to the next level of Digital Excellence. We are part of a leading global liner shipping company hence joined forces of Headquarter and Knowledge Center makes us more agile, dynamic and analytically driven organization.

At the Knowledge Center, you will be working side by side with experts in a modern office space – innovating and developing state-of-the-art technology solutions that will enable us to connect the world across the oceans even faster in the future.

Let’s navigate the future together!
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Hays Poland

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