#

Service Desk Specialist

Hays Poland

Wrocław, mazowieckie

Hays Poland

Service Desk Specialist

Wrocław
Service Desk Specialist
Wrocław
NR REF.: 1089940

Hays IT Contracting is an up-to-date B2B form of employment for IT specialists with innovate and developmental projects for TOP Clients close at hand.

For our Client – international company – we are currently looking for qualified Candidates for the position of:
Service Desk Specialist

Location: Wrocław
Job type: Contract B2B – 6 months
Rate: 200 – 300 net PLN + VAT/ day

Requirements:
- Proficient in German & English communication skill
- Overall Accounts Payable and P2P process management
- Capability to translate queries
- Competent in understanding the helpdesk queries and articulate responses accordingly
- Identify and resolve exceptional queries
- Strong on keeping track on queries and follow up on getting the issue/ open queries resolved by liaising with internal teams
- Be able to escalate issues if required
- High on ownership taking capabilities, open for multi-tasking
- Competent to report out the status and flag aged open/ unresolved queries
- Maintain quality, accuracy & Turnaround time (TAT) as per Service Level Agreement (SLA)
- Drive client calls (internal/ external) independently on query updates
- Able to manage process independently with minimal supervision
- Good PeopleSoft SAP working knowledge
- Experience of dealing with international suppliers/customers
-Excellent skills in MS Office applications

Our offer:
- Preferential conditions for benefits: medical and sport package
- Challenges appropriate to your skills and knowledge
- Possibility to get an experience in a company which is the industry leader
Prosimy o aplikowanie poprzez przycisk znajdujący się po prawej stronie ogłoszenia.
Hays Poland

Czy chcesz otrzymywać oferty pracy na podobne stanowiska?

Utwórz powiadomienie e-mail
Zapisz mnie

Zapisani kandydaci otrzymują informacje jako pierwsi.

Podziel się ze znajomymi