Service Desk Analyst
Warszawa Service Desk Analyst
Warszawa
NR REF.: 1139013
Your new company
The company is a global law firm, employing lawyers in more than 40 countries across the Americas, Europe, the Middle East, Africa and Asia Pacific. Its clients range from multinational global companies to start-ups developing leading technologies. They include more than half of the Fortune 250 companies and almost half of the FTSE 350 companies, as well as governments and public sector bodies. In Warsaw alone, the IT department employs about 100 people divided into several teams.
Your new role
- Responsibility to respond to calls for support
- Resolving or escalating to the appropriate team
- Flexibility in the type of support given
- Build relationships
- Dealing with tickets/mails
What you'll need to succeed
- Very good English Level (Knowledge of Russian or Ukrainian will be a plus)
- Communication ("soft skills")
- Good knowledge of Microsoft Windows
What you'll get in return
- The office in the center of Warsaw
- Employment contract (3 months of trial period + indefinite contract)
- Benefit package: Multisport card, Luxmed private medical care, training budget
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
Warszawa
NR REF.: 1139013
Your new company
The company is a global law firm, employing lawyers in more than 40 countries across the Americas, Europe, the Middle East, Africa and Asia Pacific. Its clients range from multinational global companies to start-ups developing leading technologies. They include more than half of the Fortune 250 companies and almost half of the FTSE 350 companies, as well as governments and public sector bodies. In Warsaw alone, the IT department employs about 100 people divided into several teams.
Your new role
- Responsibility to respond to calls for support
- Resolving or escalating to the appropriate team
- Flexibility in the type of support given
- Build relationships
- Dealing with tickets/mails
What you'll need to succeed
- Very good English Level (Knowledge of Russian or Ukrainian will be a plus)
- Communication ("soft skills")
- Good knowledge of Microsoft Windows
What you'll get in return
- The office in the center of Warsaw
- Employment contract (3 months of trial period + indefinite contract)
- Benefit package: Multisport card, Luxmed private medical care, training budget
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
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