#

Service Delivery Manager

Hays Poland

Warszawa, mazowieckie

Hays Poland

Service Delivery Manager

Warszawa
Service Delivery Manager
Warszawa
NR REF.: 1110260

Hays IT Contracting is an up-to-date B2B form of employment for IT specialists with innovate and developmental projects for TOP Clients close at hand.

Currently we’re looking for: Service Delivery Manager

Location: Warsaw
Length: long term cooperation
Job type: Employment contract (UoP)
Rate: 12600 –20000 gross (starting salary would depend on experience and qualifications)

We are looking for candidates who will be responsible for ensuring that our IT services are to our 200 offices worldwide working from our modern, robust IT center in central Warsaw (Poland).

As part of your daily duties you will be:
• Ensuring that service delivery meets agreed service levels.
• Creating and maintaining a catalogue of available services. In consultation with the customer negotiates service level requirements and agrees service levels.
• Diagnosing service delivery problems and initiating actions to maintain or improve levels of service.
• Establishing and maintaining operational methods, procedures and facilities in assigned area of responsibility and reviewing them regularly for effectiveness and efficiency.

Requirements:
• Demonstrable experience, in large complex international organisation
• Technical Support
• Service Delivery
• Team Working
• IT Technologies:
o Microsoft Windows Server 2008 / 2012 / 2016 environment
o Microsoft Windows 2007/2010 environment
o Microsoft Virtualization Technologies
o Microsoft System Center Configuration Manager 2007 / 2012 / 2016
• Active Directory
• MacAfee Products range (EPO 4.0 / 5.0)
• LAN/WAN technologies
• Excellent communication skills in English (both written and spoken)
• ITIL 3.0 Intermediate certification will be an advantage

Our offer:
• Competitive salary
• Possibilities: variety of projects to participate in development, working closely with big brands, meeting great people
• Variety new technologies
• Challenges appropriate to your skills and knowledge
• Fast learning opportunities
• Training opportunities
• Medical and social packages
• Initial on-boarding induction program
Prosimy o aplikowanie poprzez przycisk znajdujący się po prawej stronie ogłoszenia.
Hays Poland

Czy chcesz otrzymywać oferty pracy na podobne stanowiska?

Utwórz powiadomienie e-mail
Zapisz mnie

Zapisani kandydaci otrzymują informacje jako pierwsi.

Podziel się ze znajomymi