Senior Virtual Desktop Engineer

This role resides in one of the newly established IT Infrastructure Delivery (ITID) agile engineering pods within the End User as a Platform (EUaaS) platform, specifically the Virtual Desktop pod. The intent of these new engineering pods is to provide a first-class user experience to client staff, adding increased levels of automation and cloud-based management to our EUaaS platform. Our ambition is to deliver an industry-leading platform: Highly automated, highly self-service, highly secure, highly resilient, and highly mobile. We will do this by developing world-class automation and integrating with the wider client's infrastructure environment, through the activities of the agile engineering pods.

The Virtual Desktop engineering pod will continue to engineer client's Virtual Device Infrastructure (VDI) which provides client's build of Windows 10 (internally named CWX) to internal customer. The pod (in collaboration with the relevant enterprise services pods) will review and define the hardware used for VDI, the hypervisor used in the VDI, the configuration to be applied, the security settings to be applied (in collaboration with client's Cybersecurity team), the tooling to be used to provide and manage the VDI, specific tools needed to manage virtual desktops, develop automation and infrastructure management solutions for VDI, perform a migration of internal VDI to cloud or hybrid VDI, and be accountable for all engineering work on VDI.

• Be part of Virtual Desktop engineering pod, provide engineering leadership and subject matter expertise in the evaluation, development, and documentation of the Virtual Desktop Infrastructure
• Assist in the development of requirements, design specifications, and security considerations for the VDI solution
• Assist in the assessment of the current state of VDI and recommendations for the architecture/design
• Build and maintain product and service standards for VDI capabilities that align with technology strategies
• Maintain current knowledge of relevant hardware and software applications as they pertain to desktop virtualization
• Work closely with other infrastructure engineering pods to meet organizational goals and implementation schedules
• Lead the definition of the direction and strategy for VDI design to ensure the operational needs are being addressed against aggressive schedules
• Drive an agile mind-set within the team by adopting the practices and processes identified as being required for our new engineering pods, leveraging agile delivery methods, associated frameworks (e.g., Lean) and Bank tools (e.g., JIRA) to do this
• Ensure the team's delivery is aligned with the ITID strategy and vision and also the Product Management direction
• Identify continuous improvement opportunities within the team, focusing on automation, process improvement, how technology is best leveraged and technology shift opportunities
• With Product Management, prepare business cases for the implementation of new major products; support the delivery of these business cases up to board level

• BS/BA degree or equivalent experience of 5-7 years of VDI experience.
• Strong interpersonal skills - ability to influence, lead and drive teams to deliver, good judgement, assertiveness, high level of communication skills to achieve effective stakeholder management, build consultative relationships, and ability to collaborate directly with a variety of clients (business, development, compliance, etc.)
• Proven ability to articulate complex issues concisely, demonstrate onnovation
• Deep knowledge of Citrix XenDesktop, XenApp, Storefront, VMWare vSphere, VDI design, storage solutions, HA and DR models, eLux, Scout, Dell (Wyse) thin clients, AppSense, NetScaler
• Experience of associated technology areas: VMWare Horizon, Windows 10, Dell x86 equipment, HP x86 equipment, Cisco Jabber and Jabber on VDI, Zoom and Zoom on VDI, Desktop licensing on VDI, Active Directory/ Azure AD, Windows Virtual Desktop
• Experience in design & implementing/migrating/upgrading Virtual Desktop Infrastructure(VDI)
• Knowledge and experience of using agile delivery methods and tools to implement both tactical and strategic changes
• Commercially astute, ability to balance and assess risk vs. reward, maximising cost effectiveness and profitability for functions and/or business lines

• Technical certifications a plus - VMware VCP, Citrix CCP, Citrix CCE, Microsoft MCSA, Cloud computing

• Competitive salary
• Luxoft Training Center
• Access to e-learning Library
• Individual development plans
• Long-term cooperation with possibility to gain experience in different projects and technologies
• A significant number of professional communities (Agile Community, Tech Community, Business Analysis Community, etc.)

• Group Life Insurance
• Private healthcare insurance – LuxMed. Unlimited access to specialist consultations with Dental Care included
• Medical costs reimbursement for employees (up to certain amount per quarter)
• Travel Insurance
• Benefit Program - Cafeteria and Multisport Card

• Various communities (sport, recreation activities, trips, board games, cultural and educational activities)
• Discounts program for employees – BeLux (banking offer, car leasing offer and cafeteria program discount)
• Convenient locations in a modern offices with game rooms
• Multinational projects for clients all over the world