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Senior Operations Manager

Hays Poland

Warszawa, mazowieckie

Hays Poland

Senior Operations Manager

Warszawa
Senior Operations Manager
Warszawa
NR REF.: 1125884


On behalf of our Client, global company we are currently looking for SENIOR OPERATIONS MANAGER who will join team in Warsaw city centre.


This role is primarily responsible for delivering high quality IT services and operations which surpass the expectations of the organisation. The Senior Operations Manager will have strong leadership skills with the ability to delegate effectively to more technical staff whilst maintaining full management control and will use their experience to align operational practices across time zones and regions. Experience of working in a fast paced, complex global environment with multiple regulatory requirements is a distinct advantage.


KEY AREAS OF RESPONSIBILITY:

  • People Management including performance management, compensation negotiations, disciplinary procedures and mentoring/progression planning.
  • Building effective working relationships within teams and coaching them to achieve a high level of performance.
  • Collaborating with the IT Leadership Team to plan and implement an employee-oriented culture that emphasises quality, continuous improvement, key employee retention/development and high performance.
  • Working alongside other operations and service leaders to promote global consistency and continuity.
  • Developing new methods and organisational capabilities (including automation) for the management of systems and services.


SKILLS AND ATTRIBUTES:
  • Previous experience in operations management with the ability to demonstrate methods, techniques and tools for planning, organising, resourcing, directing, co-ordinating and monitoring ongoing (non-project) activities.
  • Proven project management experience from initiation throught to implementation.
  • Strong communicator able to articulate and translate complex technical solutions into business language in order to inform and influence a business audience.
  • Experience in managing others.



What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
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Hays Poland

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