Senior Data Analyst
PoznanSenior Data Analyst
Poznan
NR REF.: 1153172
Your new company
For our Client, well-known global brand located in Poznań we are looking for a person interested in the role of Senior Data Analyst.
Your new role
We are looking for Senior Data Analyst to support the Enterprise Service Management & Operations Now Intelligence Centre of Excellence. This role will be responsible for using analytics and machine learning capabilities to identify, prioritize, and realize high-value opportunities to improve our service management processes through automation and optimization. Additionally, they will be responsible for maintaining the enterprise service management dashboards and reporting, continually improving this product to stay aligned with changing business needs.
This role will provide YOU the opportunity to lead key activities to progress YOUR career! These responsibilities include the following:
• Use knowledge of ServiceNow Reporting, Performance Analytics, and Predictive Intelligence modules to support decision making and work with partners to align efforts to improve the performance of the organisation
• Partner with organisational stakeholders to use ServiceNow Reporting & Performance Analytics modules to establish transparent KPIs that are tightly correlated to objectives and provide clear alignment to value delivered, enterprise service management dashboards
• Building and maintaining enterprise service management dashboards, and support organisational ad-hoc analytics needs for business case development, problem root cause analysis, and identification of value-adding opportunities across our enterprise services and service management processes
• Support the development of other organisational power users, enabling services to realise the full potential of the ServiceNow reporting and analytics modules to build insights, identify opportunities, measure quality, and responsibly meet the service needs of employee community
• Using machine learning and process mining capabilities to identify, prioritise, and support implementation of automation and optimisation opportunities, delivering measurable value to the organisation.
What you'll need to succeed
Basic Qualifications:
We are looking for professionals with these required skills to achieve our goals:
• Bachelors in Data, Cognitive or Computer Science, Statistics, Engineering or similar technical field
• In depth knowledge of ServiceNow platform, especially Reporting and Performance Analytics modules
• Proficiency with programming languages used by data scientists like Python, JavaScript, R, etc.
• Extensive knowledge of data visualisation techniques and best practices
• Experience working together with partners across multicultural global organisation (English language skills required to be proficient in speaking and writing)
Preferred Qualifications:
• Masters in Data, Cognitive or Computer Science, Statistics, Engineering or similar technical field
• Practical experience with machine learning and AI concepts
• Knowledge about Microsoft Azure Cloud Services
• Agile Project Management like SCRUM, SAFe
• UX Design practices
What you'll get in return
What you'll get in return
- Contract of employment
- Attractive reward package (annual bonus & awards for outstanding performance, recognition awards for additional achievements and engagement, holiday benefit)
- Life insurance and pension plan
- Private medical package with additional preventive healthcare services for employees and their eligible
- Sports cards (Multisport)
- Possibilities of development within the role and company’s structure
- Personalised learning approach (mentoring, online training’ platforms: Pluralsight, Business Skills, Harvard Manage Mentor, Skillsoft and external training)
- Extensive support of work life balance (flexible working solutions, short Fridays option, health & well-being activities)
- Supportive community and integration events
- Modern office with creative rooms, fresh fruits everyday
- Free car and bike parking, locker rooms and showers.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
Poznan
NR REF.: 1153172
Your new company
For our Client, well-known global brand located in Poznań we are looking for a person interested in the role of Senior Data Analyst.
Your new role
We are looking for Senior Data Analyst to support the Enterprise Service Management & Operations Now Intelligence Centre of Excellence. This role will be responsible for using analytics and machine learning capabilities to identify, prioritize, and realize high-value opportunities to improve our service management processes through automation and optimization. Additionally, they will be responsible for maintaining the enterprise service management dashboards and reporting, continually improving this product to stay aligned with changing business needs.
This role will provide YOU the opportunity to lead key activities to progress YOUR career! These responsibilities include the following:
• Use knowledge of ServiceNow Reporting, Performance Analytics, and Predictive Intelligence modules to support decision making and work with partners to align efforts to improve the performance of the organisation
• Partner with organisational stakeholders to use ServiceNow Reporting & Performance Analytics modules to establish transparent KPIs that are tightly correlated to objectives and provide clear alignment to value delivered, enterprise service management dashboards
• Building and maintaining enterprise service management dashboards, and support organisational ad-hoc analytics needs for business case development, problem root cause analysis, and identification of value-adding opportunities across our enterprise services and service management processes
• Support the development of other organisational power users, enabling services to realise the full potential of the ServiceNow reporting and analytics modules to build insights, identify opportunities, measure quality, and responsibly meet the service needs of employee community
• Using machine learning and process mining capabilities to identify, prioritise, and support implementation of automation and optimisation opportunities, delivering measurable value to the organisation.
What you'll need to succeed
Basic Qualifications:
We are looking for professionals with these required skills to achieve our goals:
• Bachelors in Data, Cognitive or Computer Science, Statistics, Engineering or similar technical field
• In depth knowledge of ServiceNow platform, especially Reporting and Performance Analytics modules
• Proficiency with programming languages used by data scientists like Python, JavaScript, R, etc.
• Extensive knowledge of data visualisation techniques and best practices
• Experience working together with partners across multicultural global organisation (English language skills required to be proficient in speaking and writing)
Preferred Qualifications:
• Masters in Data, Cognitive or Computer Science, Statistics, Engineering or similar technical field
• Practical experience with machine learning and AI concepts
• Knowledge about Microsoft Azure Cloud Services
• Agile Project Management like SCRUM, SAFe
• UX Design practices
What you'll get in return
What you'll get in return
- Contract of employment
- Attractive reward package (annual bonus & awards for outstanding performance, recognition awards for additional achievements and engagement, holiday benefit)
- Life insurance and pension plan
- Private medical package with additional preventive healthcare services for employees and their eligible
- Sports cards (Multisport)
- Possibilities of development within the role and company’s structure
- Personalised learning approach (mentoring, online training’ platforms: Pluralsight, Business Skills, Harvard Manage Mentor, Skillsoft and external training)
- Extensive support of work life balance (flexible working solutions, short Fridays option, health & well-being activities)
- Supportive community and integration events
- Modern office with creative rooms, fresh fruits everyday
- Free car and bike parking, locker rooms and showers.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
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