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Hays Poland

SENIOR CUSTOMER CARE SPECIALIST with Spanish

Krakow, małopolskie Full time

Hays Poland

SENIOR CUSTOMER CARE SPECIALIST with Spanish

Krakow
SENIOR CUSTOMER CARE SPECIALIST with Spanish
Krakow
NR REF.: 1023103

For our Client – a leader in its sector that is opening a new division in its Shared Service Centre organization, we are currently looking for Candidates willing to proceed with their careers within exciting B2B Customer Care operations. We seek experienced, dynamic people, ready to develop their career in a demanding environment for the position of Senior Customer Care Specialist.

The Successful Candidate willbe working as a part of a team responsible for maintaining excellent customer care in technical environment. You will be responsible foranswering queriesof the clients via telephone, providing appropriate informationregarding the products of the company and building proper relationshipswiththe clients. Moreover, your duties will include: successful cooperation between external partners and Clients and ensuring the customer is informed about the products and updates.

As ideal Candidateon this position you need to have a University Diploma and very good command of Spanishas well as perfect English skills.Previous experience of approximately 3 years in multinational environmentin the area of customer care or helpdesk is a must. Also, is you are proficient SAP user, that would be a plus. Technical or scientific background will be considered as a great asset.Last but not least, the knowledge of MS Office and strong communication skills are necessary to be considered a successful Candidate.


Our Client offers youthe unique opportunity to develop professionally in multinational environment, as well as a challenging job in an international organization, competitive salary and excellent benefits package.

In order to participate in this recruitment project, please send us your CV.

In your application please include the following statement: "I hereby authorize you to process my personal data included in my job application for the needs of the recruitment process (in accordance with the Personnel Protection Act 29.08.1997 no 133 position 883)".
Prosimy o aplikowanie poprzez przycisk znajdujący się po prawej stronie ogłoszenia.
Hays Poland

Job Description

SENIOR CUSTOMER CARE SPECIALIST with Spanish
Krakow
NR REF.: 1023103

For our Client – a leader in its sector that is opening a new division in its Shared Service Centre organization, we are currently looking for Candidates willing to proceed with their careers within exciting B2B Customer Care operations. We seek experienced, dynamic people, ready to develop their career in a demanding environment for the position of Senior Customer Care Specialist.

The Successful Candidate willbe working as a part of a team responsible for maintaining excellent customer care in technical environment. You will be responsible foranswering queriesof the clients via telephone, providing appropriate informationregarding the products of the company and building proper relationshipswiththe clients. Moreover, your duties will include: successful cooperation between external partners and Clients and ensuring the customer is informed about the products and updates.

As ideal Candidateon this position you need to have a University Diploma and very good command of Spanishas well as perfect English skills.Previous experience of approximately 3 years in multinational environmentin the area of customer care or helpdesk is a must. Also, is you are proficient SAP user, that would be a plus. Technical or scientific background will be considered as a great asset.Last but not least, the knowledge of MS Office and strong communication skills are necessary to be considered a successful Candidate.


Our Client offers youthe unique opportunity to develop professionally in multinational environment, as well as a challenging job in an international organization, competitive salary and excellent benefits package.

In order to participate in this recruitment project, please send us your CV.

In your application please include the following statement: "I hereby authorize you to process my personal data included in my job application for the needs of the recruitment process (in accordance with the Personnel Protection Act 29.08.1997 no 133 position 883)".

Additional Information

Last updated
Employment type
Full time
Contract type
Permanent
Number of vacancies
1
Min. experience
One year
Min. education
Associate degree
Industry / category
Jobs in Customer Service