Senior Business Analyst

Join our Development Center and become a member of our open minded, progressive and professional team. The team is responsible for a portfolio of products including ServiceNow platform which is predominantly used to manage the ITSM processes within the bank.

• Collection of user stories and low-level requirements, functional and non-functional requirements
• Contact and engage with global stakeholders to gather information, facilitate workshops and feed into the design team
• Stakeholder management, ensuring clients' needs from across the organization are understood and can be easily translated into outcomes
• Participate and support with project planning and documentation
• Quality Assurance and test planning
• Take the role of intermediary, working closely with product teams and constantly interacting with Software Engineers, Testers and Subject Matter Experts on a range of Investment Banking, Personal Banking, Wealth Management and Trust Banking products and projects.
• Work with architects, engineers, UX, QA and throughout the backlog building process, to avoid the roadblocks inherent in a sequential process
• Actively involve oneself in the creation of a realistic roadmap that mitigates project risk
• Active involvement with design activities

• 5 years + BA experience (with clearly undertaken data analysis during your career)
• Have experience working in Investment Banking / Trading / regulated environment and/or experience of working within organisations of large scale
• General experience and knowledge of IT infrastructure, specifically desktop / application virtualisation concepts
• Experience of Business Intelligence software and systems high beneficial (e.g. Microsoft PowerBI) TSQL
• Have experience of business process mapping and undertake business process re-engineering
• Have experience of specifying business and systems requirements, deep experience in requirements elicitation from various stakeholder groups
• Have experience of data analysis, both business process & systems
• Ability to capture and record technical information about systems and associated data in Excel (advanced skills required) and ability to communicate information to infrastructure teams
• Ability to take direction and execute
• Experience of migration planning and coordination.
• Provide Project Support (raising JIRAs, Issues Tracking, User Training).
• Create platform Documentation (User Guide, Operations Guide, Training Manual, etc.)
• Work with technical team to review high level / detailed design documents.
• Take an analytical approach with great attention to detail (data analysis skills required)
• Will question and challenge proposals and solutions, be enthusiastic and be proactive in meetings / workshops
• In particular, the ability to explain even complex concepts clearly through written & visual mediums is expected, so as to create a trusted set of reference documents for the team and for the client
• Ability to work with distributed teams & keep everyone aligned on common goals without meeting face to face
• Ability to create & maintain a product backlog with multiple stakeholders
• Actively manage the client's expectations, make assumptions explicit and keep a log of important decisions throughout the engagement
• Active involvement with Quality Assurance, User Acceptance Testing activities
• Write User Acceptance Criteria
• Sufficient understanding of technical idioms
• Experience coordinating meetings with data and systems owners to gather information

• ServiceNow experience desirable
• Azure (Cloud) experience is preferable

• Competitive salary
• Luxoft Training Center
• Access to e-learning Library
• Individual development plans
• Long-term cooperation with possibility to gain experience in different projects and technologies
• A significant number of professional communities (Agile Community, Tech Community, Business Analysis Community, etc.)

• Group Life Insurance
• Private healthcare insurance – LuxMed. Unlimited access to specialist consultations with Dental Care included
• Medical costs reimbursement for employees (up to certain amount per quarter)
• Travel Insurance
• Benefit Program - Cafeteria and Multisport Card

• Various communities (sport, recreation activities, trips, board games, cultural and educational activities)
• Discounts program for employees – BeLux (banking offer, car leasing offer and cafeteria program discount)
• Convenient locations in a modern offices with game rooms
• Multinational projects for clients all over the world