Senior Application Support Engineer
Location: Warsaw Investigation of Win10 incidents and problems.
Proactive problem remediation for workstations with outdated security products.
Measurement and analysis of system performance; driving remediation activities.
Securing effective product deployments by participation in testing and early life support.
Creating standardized scripts to automate support operations.
Backup service coverage for Win7 incidents.
Network storage housekeeping.
Clearly documenting support issues in the respective tools.
Reviewing tasks daily - based on severities and case urgency - to meet stakeholder expectations.
Keeping all stakeholders informed of your plans, activities and risks you identified.
Providing stakeholders with a dedicated and efficient service at all times.
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