Senior Analyst Client Processing working hours 3 11pm
Wroclaw Senior Analyst Client Processing working hours 3 11pm
Wroclaw
NR REF.: 1130948
Your new company
A global financial services company focused on helping clients manage and service their financial assets, operating in 35 countries and serving more than 100 markets. A leading provider of financial services for institutions, corporations and high-net-worth individuals, providing superior asset management and wealth management, asset servicing, issuer services, clearing services and treasury services through a worldwide client-focused team.
Job Description
Qualifications
Wroclaw
NR REF.: 1130948
Your new company
A global financial services company focused on helping clients manage and service their financial assets, operating in 35 countries and serving more than 100 markets. A leading provider of financial services for institutions, corporations and high-net-worth individuals, providing superior asset management and wealth management, asset servicing, issuer services, clearing services and treasury services through a worldwide client-focused team.
Job Description
- Performs routine and non-routine client service and transactional support functions.
- Provides analytics and reporting services, working to improve and automate transaction processing systems.
- Advises organizational units/teams to ensure timely delivery of service, or resolution of issue.
- Provides direction to lower-level service roles in the successful delivery of support or service.
- Processes account related transactions per scheduled events/client authenticated direction.
- Answers inquiries and resolves problems or issues.
- Assesses needs and suggests/promotes alternative approaches to service models.
- Participates in straightforward product development, product enhancement, and system testing to ensure that products continue to accurately and efficiently process high value transactions.
- Solves problems based on an understanding and knowledge of the intricacies of the system.
- Integrates in-depth area knowledge with a solid understanding of industry standards and practices to provide solutions to internal and external clients.
- Manages situations which may require adaptation of response or extensive research according to internal or external client response.
- May be responsible for allocating and checking work of support team members.
- May be responsible for specific supervisory review, training and approval actions.
- Contributes to the achievement of team objectives
Qualifications
- Bachelors degree or the equivalent combination of education and experience is required.
- 3-5 years of total work experience is preferred.
- Experience in brokerage processing is preferred.
- Willingness to work in late shift (3-11pm)
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