Regular/Senior L2/L3 Technical Support Engineer
Location: Remote PolandOur client is a UK subsidiary of a global financial house working in multiple markets and asset classes. Multiple Luxoft teams (140+ people) are involved in development and support of a range of client applications.
We are looking for an experienced L2/L3 Technical Support Engineer to backfill a role in Luxoft BAU (support + small change) team supporting a range of client back office applications. Successful candidate will join a group of 4 people working flexible hours covering jointly the time range from 8am to 8pm CET.
Technologies used: Java/J2EE, JMS/JFS, MySQL, Unix Shell/Windows Batch/Perl, MQ, Control-M, Jira/Confluence, EJB, Spring Framework, Camel, Hibernate, JPA.
Opportunities: Rapidly growing team with opportunities for working directly with business users, expanding technical and capital markets knowledge, and developing consultancy / soft skills. Working along with highly professional and experienced engineers gives opportunity for learning new and farther development of technical skills.
Currently, the team operates fully in WFH mode. Working from Luxoft Warsaw, Krakow or other offices is possible upon request.
RESPONSIBILITIES
- Communicating with client on user issues.
- Resolving client problems in different ways, proposing workarounds, applying fixes.
- Programming in Java, SQL, shell.
- Providing night and week end on-call support (~ 1 week in 4-5, additionally compensated) .
SKILLS
MUST
- At least 2 years of experience with SQL.
- Good SQL query writing skills.
- Ability to communicate verbally with client in English: written/spoken -English on upper-intermediate level or higher.
- Basic Java skills, reading and understanding Java code.
- Understanding common SDLC.
NICE TO HAVE
- Experience working as L2/L3 support is a big plus.
- Experience in SQL performance tuning, understanding query plan is a big plus.
- Experience with Investment Banking, Finance would be a big plus.
- Experience in .NET would be a plus.
- Competitive salary
- Luxoft Training Center
- Access to e-learning Library
- Individual development plans
- Long-term cooperation with possibility to gain experience in different projects and technologies
- A significant number of professional communities (Agile Community, Tech Community, Business Analysis Community, etc.)
- Group Life Insurance
- Private healthcare insurance – LuxMed. Unlimited access to specialist consultations with Dental Care included
- Medical costs reimbursement for employees (up to certain amount per quarter)
- Travel Insurance
- Benefit Program - Cafeteria and Multisport Card
- Various communities (sport, recreation activities, trips, board games, cultural and educational activities)
- Discounts program for employees – BeLux (banking offer, car leasing offer and cafeteria program discount)
- Convenient locations in a modern offices with game rooms
- Multinational projects for clients all over the world
Check out our open roles at career.luxoft.com
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