Opis stanowiska pracy
DCV Technologies is currently looking for Project Manager in Wroclaw, Poland
Location: Wroclaw, Poland
Salary: Excellent Market Rates
- Managing the Technical support team
- Preparing reports (Zendesk) in the CRM and tracking teams performance
- Planning leaves and shift allocation
- Documenting the activities of the team
- Capturing the performance metrics and presenting to client on weekly/quarterly basis
- Resource planning and workforce management (backup & PTO’s. attrition planning etc)
- Motivating and driving the team towards the targets
- Managing clients and ensuring service delivery
Experience & Skills
- Experience in managing technical support
- Excellent communication skills
- Should have managed a team of 20
- Experience is setting KRA, goals to the team and tracking
- Should be good at client handling
Prezentacja firmy
DCV Technologies is Recruitment Company providing skilled workers in fol...
DCV Technologies is Recruitment Company providing skilled workers in following sectors: IT, Engineering, Areospace, Travel, Digital Media, Project Professionals and others.
Few words about DCV history: DCV Technologies was formed to support the growing requirements of its parent company The Nexus Group. Nexus’s software house, test consultancy and call centre profit centres required timely recruitment services. Having gone through a number of recruitment agencies and investing a lot of time and money Nexus’s hiring managers felt that they were not receiving the right calibre of candidates. Although the CV’s Nexus received were a perfect match the face to face interviews were disappointing. Hence Nexus’s R&D team implemented the Digital CV concept by integrating video recordings to the recruitment process. This process rapidly increased the success rate from interview to hire. Nexus shared this success with its existing clients.
The demand grew and DCV Technologies was born in 2007 to be established as a recruitment company providing a true an effective screening process. To promote its growth DCV acquired Head IT in January 2008. DCV tripled its growth in profit and revenue over three years. DCV is governed by its executive/non executive board and the audit committee.
Rozwiń
Dodatkowe informacje
- Ostatnia aktualizacja:
- 30/07/2018
- Wymiar etatu:
- Pełny etat
- Rodzaj umowy:
- Na czas nieokreślony
- Liczba wakatów:
- 1
- Min. doświadczenie:
- mniej niż 1 rok
- Min. wykształcenie:
- Średnie zawodowe
- Branża / kategoria:
- Praca IT - Project Management, Praca Kadra zarządzająca, Praca IT - Konsulting, Praca IT - Kontrola jakości, Praca Obsługa klienta