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Parts Sales & Service Representative

Hays Poland

Kraków, mazowieckie

Hays Poland

Parts Sales & Service Representative

Kraków
Parts Sales & Service Representative
Kraków
NR REF.: 1171686


Your new company
is a world leading manufacturer of construction and mining equipment with a strong focus on a consistent development to provide customers with the technology, products and services that generate new value. Its employees represent a group of trusted experts while keeping continued focus on innovation and growth. Are you an independent achiever focused on the performance that is looking to join a multi-cultural, collaborative and an innovative working environment? If so, then we are looking for you!


Your new role
· Support Account manager and dealer in setting up yearly budget, explain dealer how target is translated into a dealer specific target
· Advise the Account manager and Manager Parts Sales both Construction and Mining on how to translate the value chain strategy into a dealer specific strategy
· Gather and analyze monthly dealer results, investigate discrepancies and follow up targets.
· Ensure a successful implementation of value chain Parts and Service activities together with the Account manager
· Advise the dealer regarding the implementation of new  programs, initiatives and product groups and share knowledge in close cooperation with the product specialist
· Guide, support and train the dealers on aftersales tools & programs 
· Timely and accurate internal and external communication to other departments and dealers
· Responsible for machine inspections, machine population data and analyses, parts market share analyses, 
· Advise, guide and support dealer on Service operations related topics
· Support Dealer and Account Manager on dealer maintenance contracts performance.
· Responsible for delivering a dealer specific financial target to the Account manager and Manager Parts Sales based on sales-, market and dealer analysis
· Support Account manager and dealer in setting up yearly budget, explain dealer how target is translated into a dealer specific target
· Responsible to achieve dealer’s parts sales budget in close cooperation with all stakeholders responsible to achieve parts sales targets for assigned dealers set by the Account manager and Manager Parts Sales.

What you'll need to succeed
· Bachelor's degree or equivalent ability gained trough work experience
· Fluent English
· Good time management, ability to multitask, prioritize and meet deadlines
· Background in logistics and/or supply chain
· Being driven by results and performance
· Strong communication and analytical

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

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Hays Poland sp. z o.o. is an employment agency registered in a registry kept by Marshal of the Mazowieckie Voivodeship under the number 361.
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