Order Management (Customer Care Specialist) with French or German
Location: WarszawaResponsibilities:
· Receiving and processing orders from customers
· Providing the client assistance and instructions in the scope of placing orders (minimum orders, logistics, cooperation with the warehouse - logistics of external companies in the scope of monitoring and control of deliveries)
· Entering orders, checking production status, sending materials and invoices to the customer
· Verification of orders, forwarding confirmation to the customer
· Checking that orders have been properly delivered
· Handling customer complaints, issuing corrective invoices
· Close cooperation with the Sales, Planning and Logistics Department.
Requirements:
· Fluent French or German (min C1) and English
· Experience on similar position
· Very good communication skills
· Good overall computer skills (MS office, focus on Excel, SAP)
· Analytical skills, multitasking
· Customer Service mindset
Our client offers:
· Stable working conditions
· Development opportunities
· Multisport card
· Medical care
· Life insurance,
· Lunch card
· Annual bonus