Operations Manager - Manager Obsługi Klienta

WAŻNE: ABY APLIKOWAĆ NA WYBRANE STANOWISKO PROSZĘ ZASTOSUJ SIĘ DO ZAMIESZCZANYCH PRZEZ GOOGLE WSKAZÓWEK.

Online Operations Manager - Wroclaw

The Online Sales and Operations (OSO) team keeps Google growing and profitable. We are dedicated to supporting the company's expanding base of advertisers, publishers and users in more than 40 languages on a global basis, and providing them with the highest levels of service. We are responsible for generating revenue from a broad range of products such as AdWords, AdSense, Gmail and Google Earth. This means that OSO team members need to be proactive, motivated, organised, responsible – and able to work well in a fast-paced, team-oriented environment.

As an Online Operations Manager, you’ll take charge of high-performing and highly skilled client service and operations associates. You’re a leader with flexibility, management experience and outstanding decision-making skills, and you’re able to use quantitative abilities to make effective, strategic decisions. In this fast-growing environment, you will also exercise extraordinary judgment as key stakeholders in our hiring process. You’re extremely proactive, motivated, organised and responsible and you work well within a fast-paced group.

• Manage high-performing teams, with minimal oversight, working on the operations and support of Google's online advertising and consumer products groups
• Develop and implement best practices for client interaction, sales and services for Google’s revenue-generating products
• Increase the effectiveness of staff and tools by recognising opportunities for development and proactively creating new systems and structures
• Develop metrics to measure the growth and performance of the department, and provide reports as needed
• Execute projects involving quantitative analysis, industry research and strategy development

• BA/BS degree, or equivalent experience (MBA strongly preferred)
• Proven track record of success in previous work experience (direct management experience preferred)
• Ability to effectively operate with high energy and flexibility in a fast-paced, constantly evolving team environment
• Ability to effectively influence and communicate cross-functionally with all levels of management within Google
• Excellent communication skills
• Creative problem-solving abilities
• Strong computer applications skills

JAK APLIKOWAĆ: Proszę najpierw skopiuj i wklej do swojej przeglądarki zamieszczony niżej adres URL. Zostaniesz przeniesiony na stronę internetową firmy Google. Aby aplikować na wybrane stanowisko naciśnij na odnośnik „Apply online” – zostaniesz wtedy przekierowany na stronę z formularzem aplikacyjnym. Zauważ, że wszystkie aplikacje muszą zostać wysłane bezpośrednio przy pomocy strony internetowej Google. Proszę NIE aplikuj przy pomocy portalu InfoPraca – Google nie otrzyma wtedy Twojej aplikacji.

http://www.google.pl/support/jobs/bin/answer.py?answer=64929&src=infojobs