Online Account Consultant (EN&FR), CIS OSM
Client Implementation & Integration Services Team is responsible for regional administration and support of Online solutions for corporate travel.
We are currently looking for a Online Account Consultant with English and French.
Main duties:
- Work on multiple applications and keep abreast of their updates
- Foster a culture of teamwork by assisting colleagues when workload permits
- Effectively communicate with a variety of internal and external clients
- Reproduce technical issues, diagnose causes, identify temporary and long-term solutions and communicate status updates to clients
- Present complex technical information to non-technical audiences
- Perform on-going maintenance of applications and offer setting enhancements to meet end user needs
Qualifications
- Good command of English & French language including writing and verbal communication skills
- Ability to work independently but with a team-focused and out-of-the-box approach
- Quick learning skills
- Ability to manage multiple projects utilizing strong planning and organizational skills
- Investigation, diagnostic and problem solving skills (the Sherlock Holmes factor) with pro-active approach and mindset on client satisfaction
- Technical aptitude (active usage of MS Office Package). Familiarity with tourism-related applications such as GDSes, OBTs would be an asset
About CWT
Carlson Wagonlit Travel(CWT) is a global leader specializing in business travel management and our travel counselors know that teamwork and great results have no boundary. We are proud to have been named the most admired Travel Management Company – and we are even more proud that we achieved it together.
Make your career work for you.
CWT's global Traveller Services organization has been in place since 2008—longer than any other travel management company. Our people are at the heart of our service. To ensure our people deliver top-quality service, CWT hires and retains the best, offers on-going training and coaching and rewards superior performance. Our commitment to excellence and personalized service benefits travellers. When it comes to profile integration experience, CWT leads the way—with a single, non-GDS travel profile in all booking processes.
In 150+ countries
Job details
Location: Warszawa
Region:
Region:
Please apply with the button on the right side of this job offer.
