O365 Exchange and Skype for Businnes L2
Location: KrakówThe challenges waiting for you:
- Administration activities to ensure successful and uninterrupted operation (O365 MS Exchange service, Skype for Business and Active Directory)
- Handle requests for users in timely manner for required tasks in service management tool
- Perform Connectivity tests (for the Autodiscover capability, Internet E-Mail tests, Outlook connectivity, Skype for Business)
- Support problem investigation and resolution process in the area of responsibility
- Troubleshooting mailbox creation, connectivity problems and set up issues
- Performing security related operations on User Mailboxes, Changing mailbox properties
- Restricting Distribution Groups
- Shared Mailboxes management, Room and Resource mailboxes management
- Performing eDiscovery on the mailbox(es), In-place hold management
- Mailbox recovery
- Retention Policies (Retention Tags) management
- Transport Rules management, Troubleshooting mail flow issues
- Creating and maintaining AntiSpam and AntiVirus rules
- Accepted and Remote Domains management
- Creating and managing escalations to Microsoft
- Preparing and maintaining support instructions for L1 support
Required skills:
- Over 2 years of experience operating Exchange and Skype for
- Business in a global environment
- Administering cloud-based messaging, collaboration and communication service platforms such as MS Exchange Online, Skype for Business Online, and Office 365.
- Strong understanding and experience with MS exchange 2003/2007 and/or 2010/2013.
Good Active Directory knowledge to resolve Exchange related issues - Understanding and experience with MS Skype for Business and SIP
- Knowledge of Active Directory – Domain Services & ADFS Federation Services “core” concepts
- Strong knowledge on Exchange Management Console (EMC) and Windows PowerShell administration Knowledge about front end/back end, OWA, RPC/HTTP and active sync configuration
Knowledge of SIP, TLS - Clear understanding of mail gateway configuration and concepts
- ITIL certification will be a plus
- Very good english
Your benefits:
- Rich compensation package: Private medical health care, technical trainings, English classes and Multikafeteria card
- Opportunity to choose form of employment, also B2B cooperation
- Possibility to design your own career path clearly. We can offer you opportunity to choose projects, technologies and sectors
- Work and life balance. We respect your free time and promise good relations within teams and a lot of integration parties for you and your family
- Flexible working hours or possibility to work remotly
- If you would like to know more about our benefits… apply to Sii!
Apply with the button on the right side
