HRO Recruitment is a Human Resources service provider operating under number 6696. We are working as a recruitment provider searching on our Client's behalf for a person in the following role:
Net Operations Specialist
Location: Cracow
Key Accountabilities:
• Delivering high-quality customer service,
• Customer Implementation,
• Validation of net documentation,
• Make required set up in systems,
• Acquire and update knowledge on products and procedures,
• Work on multiple systems,
• Make calls to customers (internal/ other group entities),
• Coordinate activities between various entities,
• Guarantee quality and deadlines,
• Contribute to the achievement of team objectives,
• Apply compliance and maintain internal control standards.
Requirements:
• At least 1 year of professional experience in customer service area,
• Ability to communicate with individuals at all levels and from different cultures,
• Computer literacy (MS Office),
• Fluent English and French language skills,
• Technical skills combined with global and corporate banking experience would be desirable,
• Basic knowledge on Trade Finance products would be an advantage,
• Ability to write business letters and reports,
• Ability to learn quickly, retain and transfer knowledge appropriately,
• Ability to build rapport with a wide range of stakeholders,
• Excellent organizational skills,
• Time management skills and ability to prioritise are critical,
• Capability to work in stress generating circumstances.
We offer:
• Stable job in professional team,
• Interesting path of career in an international organization,
• Consistent scope of responsibilities,
• Private health care, employees’ benefits.
