Medior Customer Service Employee
Location: NetherlandsSIRE Life Sciences® is the market leader in life science recruitment. We believe the recruitment market needs to gear up in technology and continues innovation. We like technology, in a life science market driven on science, we couldn’t stay behind; we drive Recruitment Science. Investing a majority of our turnover in technology enables us to use unique Resource Technologies. By using highly advanced algorithms, we enable our team of Resource & Data Strategists© to maintain the most advanced, detailed and complete Life Sciences network in Europe. This big data enables us to work Reverse Recruitment©: we first analyze the market in-depth before we go out to the market. Because we analyze the whole market, we can compare facts and data. This enables us to do Facts & Big Data Recruitment©, making sure we, or better yet, you find the right career!
THE COMPANY
Our client is a professional Food organization, based in Noord-Brabant Netherlands.
They are a large logistical party specialised in the transportation of Food. With a lot of different customers throughout the world they make sure consumers are able to eat and drink their favourite products day in, day out.
ROLE DESCRIPTION
In the role of customer service employee you will be the connecting factor between customers and the company. This requires a hefty amount of communication between the various departments such as sales, quality, planners, account managers and for example operations. Your main responsibility is to organise the order-to-cash proces.
RESPONSIBILITIES
As the customer service employee your main responsibility is the orde-to-cash proces. This requires you to manage the proces between the input of orders until the actual billing. Making transportation orders and preparing the required documents are a part of this for example. You will also be responsible for:
- Heavy communicating with customers and various internal departments such as sales and planning
- Solving problems on the operational side of the business when they occur
- Billing of delivered goods
- Giving support to different after-sales procedures
REQUIREMENTS
- BSc degree in Logistics, Supply Chain Management, Business Administration
- 2 To 5 years' experience in a similar role
- Fluent in English and Dutch with a preference towards a 3rd european language
- A strong communicator and team player
Are you interested and do want to apply for this role, please fill out your application via the apply button below and contact Laurens van Ommen.
