Manager Order Desk
Location: NetherlandsSIRE® is the market leader in Life Sciences recruitment. We believe the recruitment market needs to gear up in technology and continuous innovation. We like technology, in a Life Sciences market driven on science, we couldn’t stay behind; we drive Recruitment Science. Investing a majority of our turnover in technology enables us to use unique Resource Technologies. By using highly advanced algorithms, we enable our team of Resource & Data Strategists© to maintain the most advanced, detailed and complete Life Sciences network in Europe. This big data enables us to work Reverse Recruitment©: we first analyze the market in-depth before we go out to the market. Because we analyze the whole market, we can compare facts and data. This enables us to do Facts & Big Data Recruitment©, making sure we, or better yet, you find the right career!Our client is a professional Food organisation, based in Limburg Netherlands.
• Generate excellence in the service delivery in the respective area of
responsibility
• Ensure the team is suitably resourced and trained to be effective and support the
Region & Country organization in their service sales endeavor
• Operational handling of spare part, tooling and repair orders coming from R&C’s
and end customers
• Effective continual transactional support for all activities within scope of the Order
Desk Food Processing & Packaging as defined by the Head of Order Desk FPP
• Manage departmental costs and seek for process efficiency gains throughout the
entire supply chain in the area of responsibility
• Alignment on order handling and logistics approach on all products
• Coordinating and handling escalations, such as are made by customers and
R&C’s
• Education on level MBO+/HBO (technical background is a advantage)
• Experience with ERP systems (SAP is a advantage)
• Work experience within a customer service environment is a advantage
• Good knowledge of English language written and oral is a must. Good planning
and organizational skills
• High communication and conflict solving skills
• Willingness to travel (ad hoc)
• Has a international outlook
• Flexibility
• Teamwork
• Proven to work accurately
• Hands-on mentality
Are you interested and do want to apply for this role, please fill out your application via the apply button below and contact Helene de Vries.
The Company
GEA is one of the largest suppliers for the food and beverage processing industry and a wide range of other process industries. Approximately 17.500 employees in more than 50 countries contribute significantly to GEA’s success – come and join them! We offer interesting and challenging tasks, a positive working environment in international teams and opportunities for personal development and growth in an international company.Role Description
For the Order Desk team in Weert we are looking for a Manager Order Desk. The Manager Order Desk Weert reports to the Head of Order Desk Food Processing & Packaging.The position holder is responsible for functional leading a team of order desk employees. The role is embedded into the extended Order Desk team.Responsibilities
You are responsible for the:• Generate excellence in the service delivery in the respective area of
responsibility
• Ensure the team is suitably resourced and trained to be effective and support the
Region & Country organization in their service sales endeavor
• Operational handling of spare part, tooling and repair orders coming from R&C’s
and end customers
• Effective continual transactional support for all activities within scope of the Order
Desk Food Processing & Packaging as defined by the Head of Order Desk FPP
• Manage departmental costs and seek for process efficiency gains throughout the
entire supply chain in the area of responsibility
• Alignment on order handling and logistics approach on all products
• Coordinating and handling escalations, such as are made by customers and
R&C’s
Requirements
• Management experience• Education on level MBO+/HBO (technical background is a advantage)
• Experience with ERP systems (SAP is a advantage)
• Work experience within a customer service environment is a advantage
• Good knowledge of English language written and oral is a must. Good planning
and organizational skills
• High communication and conflict solving skills
• Willingness to travel (ad hoc)
• Has a international outlook
• Flexibility
• Teamwork
• Proven to work accurately
• Hands-on mentality
Are you interested and do want to apply for this role, please fill out your application via the apply button below and contact Helene de Vries.
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