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Managed Services System Engineer - rekrutacja online

HRK S.A.

Katowice, śląskie

HRK S.A.
- Rekrutacja prowadzona online -
HRK S.A. for a well-known IT company is looking for a candidate for the position:
Managed Services System Engineer Miejsce pracy: Katowice
Key Tasks and Responsibilities:
 
  • Management of all tickets submitted by the 24/7 hotline team.
  • Follow-up analysis of any incident and the action plan provided by the support team, when required.
  • Application of action plans created in agreement with the project manager and the customer.
  • Provide incident reports.
  • Reviewing system health reports.
  • Managed Services related tasks (according to the specific contract)
  • Day-by-day operation management, tuning the system and taking actions proactively to prevent issues
  • Complete Applications Management (patch/analysis/tuning)
  • SLA periodic report generation
  • Continuous improvement of the monitoring system
  • Routine checks for custom critical editorial workflows
  • Application logs analysis
  • Attending the periodic technical committee with the customer

 

Knowledge and Skill Requirements:
 
  • Computer Engineering, Computer Science degree or related field
  • Deep knowledge of UNIX / LINUX operating syste,s.
  • Good knowledge of scripting languages (Python, Bash, Perl)
  • Knowledgeable with high availability systems
  • Experience in using virtualization platforms (VMWare, XEN, etc.)
  • Experience in managing systems in complex cloud environments (AWS, GCP, MS Azure, … )
  • Familiarity with storage systems
  • Good knowledge of web and application servers (Tomcat, Tomee)
  • English - very good
  • Ability to troubleshoot and diagnose problems and to perform log analysis
  • Reliability and accountability
  • Analytical skills
  • Teamwork
  • Comfortable working with a wide range of stakeholders and decision-makers
  • Keen to learn, grow and master new skills and resources

 

We offer:

  • attractive salary (B2B)
  • working in the innovative and entrepreneurial environment of a growing international company
  • joining a team of talented experts in enterprise scale solutions
  • convenient office location, Katowice near Pętla Słoneczna, flexible working hours
  • English courses and competitive salary
  • posiibility of remote work  2-3 days a week
  • Benefits
  • Gym
 
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