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Learning and Development Advisor/ Trainer

Hays Poland

Kraków, małopolskie

Hays Poland

Learning and Development Advisor/ Trainer

Kraków
Learning and Development Advisor/ Trainer
Kraków
NR REF.: 1135781

For our Client, an international company located in Kraków, we are looking for Trainer in customer service department.

Within this position you will be responsible for delivering introduction trainings in customer service department, refreshers, coaching and process briefings as well as upskill sessions for customer service agents. You will be also working on training process improvement, adapting training materials to current needs.

We are looking for Candidates with excellent English skills – min. C1 level. About 2 years of previous experience as a trainer/coach in contact center environment is also essential. An ideal Candidate has to have excellent communication and problem-solving skills as well as ability to multi-task and work under pressure.

Our Client offers a unique opportunity to gain professional experience in international environment within interesting industry and great possibility of further development. Stable job in a team of professionals, attractive salary and employee’s benefits are also included.
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Hays Poland

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