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Lead Production Support Specialist

ALTEN Polska

Kraków, małopolskie

ALTEN Polska
Technological partner of reference of the largest international companies, ALTEN has become in 20 years the leading European provider of engineering and technology consultancy. Over 23 000 employees (including 88% engineers) – present in 20 countries – Revenues of €1,7 bln. ALTEN Polska is an ALTEN Group company, global leading Engineering and Technology Consultancy (ETC) and is involved in R&D projects in major corporations. We provide high value added engineering services, being at the core of our client's innovation process in various industry sectors.

Lead Production Support Specialist

Od: ALTEN Polska
Miejsce pracy: Kraków

Rodzaj pracy: Pełny etat

Rodzaj umowy: Na czas nieokreślony

Ilość wakatów: 1

Minimalne doświadczenie: 2 lata

Wykształcenie: Wyższe licencjackie

Branża: Praca IT - Programowanie / Analizy

ALTEN Polska

We are looking for a Lead Production Support Specialist who will carry out a project for our Client - one of the largest banking and financial services organizations in the world, providing a comprehensive range of financial services to around 60 million customers.

Main tasks

  • Providing support in all aspects of the selected IT systems and applications
  • Day-to-day maintenance and proactive monitoring of production services and environments
  • New functionality/product deployment and changes to existing solutions,
  • Providing technical expertise in supported systems to Business users,
  • Adhering to all service level agreements and metric requirements at all times.
  • Assistance on audit and operational controls related activities.
  • Highlight problems/blockages and take initiative to suggest ideas to change and improve processes,
  • Assist site management in providing solutions for new initiatives/business & revenue improvements,
  • Adhering to all service level agreements and metric requirements at all times,
  • Strong emphasis on the maintenance of an effective and rigid control environment ensuring quality is never compromised
  • Expected to develop a strong working relationship with the business users and management in all supported sites, project, implementation, analyst and deployment teams.

Requirements

  • Experience of developing or supporting customer facing applications
  • Experience of administration or development in T-SQL on MS SQL Server 2008 and higher,
  • Knowledge and past experience in Java will be an advantage,
  • Knowledge and past experience in.NET framework 2.0/3.5 /4.0 (WinForms, ASP.NET) focused to C# language
  • Knowledge and past experience in Windows Server configuration (IIS)
  • Knowledge in Oracle will be an advantage,
  • Ability to learn new technologies and procedures very quickly,
  • Fluency in English,
  • Excellent analytical skills, with the ability to multi-task and manage multi-users/sites,
  • Interpersonal and Organisational Skills,
  • Ability to work within international environment,
  • Team player and adaptable to change,
  • MS Excel/Access including scripting can be considered as an advantage,
  • Prior working experience in a bank or a financial institution will be an advantage

We offer

  • Individual approach to each employee
  • 2 days/week remote work
  • Possibility to choose type of contract (b2b also)
  • Benefit package (MultiSport card, private medical care)
  • Work in an international environment
  • Stable and long-term cooperation
  • Unlimited growth and development opportunity
  • Opportunity to work with a leading provider of engineering and technology consultancy in Europe (Alten Group)
  • Referral program
  • Social events
  • Relocation support & relocation package
ALTEN Polska

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