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Lead Digital Analyst

HRO Recruitment

Kraków, małopolskie

HRO Recruitment

HRO Recruitment is a specialist traditional recruitment business. HRO Recruitment is a brand of HRO Personnel Sp. z o. o. HRO Personnel is a Human Resources service provider operating under number 6696.

We are working as a recruitment provider searching on our Client's behalf for a person in the following role:

 

Lead Digital Analyst

Location: Kraków

 

 

The Lead Digital Analyst is accountable for leading analysis for changes and new features/services that deliver enhancements to Digital Channels encompassing Mobile, Public Website and Online Banking. Lead Digital Analysts are involved from initial scoping, discovery and documentation of requirements right through to post implementation continuous improvement.

The role requires leadership of detailed analysis to drive out business requirements and translate complex concepts into engaging digital propositions that are aligned to Global Digital strategies. Lead Analysts collaborate with Digital Product Owners and other Digital teams as well as external skateholders to deliver customer-centric journeys, supporting entities globally.

Lead Digital Analysts also play an important role in contributing to the development of a high performance Digital Analysis discipline through support and coaching.

 

Key Accountabilities:

Leading requirements activity to facilitate elaboration of customer and business user stories

Bridging the gap between SMEs from products, propositions, markets, business and delivery teams

Sourcing and interpreting data and insights to underpin the feasibility and design of digital features and functions

Collaborating with other Digital teams working in an Agile environment to deliver more features faster

Leading, supporting and coaching Digital Analysts which may involve line management responsibilites

Leadership accountability for recruitment, onboarding, development and as required, performance management for Digital Analysts

Accountable for leading customer and business requirements activity for digital products

Contributes to creation/evolution of Digital Product roadmap development in conjunction with Product Owner/Digital Product Manager

Work with Product Owner/Digital Product Manager and Pod/Scrum team members to generate ideas and shape outcomes

Lead creation of business and technical epics and writing user stories with robust acceptance criteria using BDD/TDD

Support the Product Owner/Digital Product Manager to manage and prioritise Product backlog

Lead in-depth analysis of customer journeys and functionality to support effective solution design and ensuring digital deliverables are customer ready

Leads planning activity across the Requirements management within Agile environment to optimize use of resources

Helps define and track metrics and KPIs for the digital product

 

Requirements:

Very strong analytical ability and problem solving skills – excellent attention to detail and the ability to see things through to completion. The ability to quickly understand customer and operational considerations, e.g. risk

Experience of managing a team leading requirements activity to support the delivery of digital products and features across regions/markets

Highly developed communication skills, both written and verbal, to explain complex or technical issues

Experience of User Centred Design methodology

Leadership experience in Scaled Agile/Agile, process improvement and LEAN thinking environment

Subject Matter Expertise of online and mobile channels, including technical, market place and customer considerations

Pragmatic decision making skills, with the ability to make clear judgments based on data and understand the implications

Experience of relevant systems e.g. JIRA, Confluence, APIs, AEM

Ability to lead and influence

Strong negotiation and relationship management skills to satisfy a wide range of internal and external customers with conflicting priorities

Respectful of different cultures, working with colleagues from across all 5 regions (North America, LATAM, Middle East, Asia Pacific and Europe)

 

 

We offer:

Stable job in professional team

Contact with top IT technologies available in the market

Realistic career progression opportunities in an international organization

Free parking space for our employees – few minutes from the office

Internal training events and workshops,

Casual dress code

Cultural exchange

 

 

 

Please add the following clause to the end of your submitted CV: “I hereby consent for HRO Recruitment, a brand of HRO Personnel Sp. z o.o. with their head office in Warsaw at Puławska 182, to use my personal details hereby submitted for their recruitment process (documenting and processing personal information and forwarding said information to their clients within the structure of the client’s recruitment projects) in accordance with the Law on Protection of Personal Data (Dz. U. 2002 r. Nr 101 poz. 926) until I submit a written withdrawal of consent. I confirm that I was informed of the right to modify, access and protect my personal information.”

 

 

 

Aktualnie szukamy osoby na stanowisko:

Lead Digital Analyst

Miejsce pracy: Kraków
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