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Junior Order Management Specialist

Michael Page

Warsaw, mazowieckie

Michael Page Michael Page

Junior Order Management Specialist

Our Client is an international company based in downtown, Warsaw. Due to the pandemic, it is possible to work fully remote.

Client Details

Our Client is an international company based in downtown, Warsaw. Due to the pandemic, it is possible to work fully remote.

Description

  • Process Expertise & Business Partnership
  • Process all manual orders received through phone, fax & email, ensuring priority for urgent orders, ensuring a positive customer experience
  • Generate and distribute invoices to customers
  • Manage, track and resolve customer disputes regarding billings, credits or payments, including completing outbound calls to established customers, coordinating with O2C AR or Supply Chain teams and escalating disputes to the Manager where applicable.
  • Support the overall O2C Customer Service team by demonstrating flexibility in providing cover for team members

Profile

  • Customer oriented approach
  • Very first experience in O2C function, knowledge of credit management & customer service will be an asset
  • Experience with SAP O2C Module will be an asset
  • Working knowledge of MS Excel, Word, Outlook and PowerPoint
  • Fluency in English, additional foreign language will be an asset
  • University degree or pending studies

Job Offer

  • Working for a highly prestigious and innovative pharmaceutical company
  • Competitive compensation and bonus scheme
  • Attractive benefit package
  • Private medical care (including family members)
  • Four additional days off
  • Possibility to participate in various corporate social responsibility initiatives
  • Unique opportunity to participate in building a new team and have exposure to project management
  • Open and supportive corporate culture
Please apply via the button on the right side of this job offer.
Michael Page Michael Page

Job details

Location: Warsaw
Contract type: Na czas nieokreślony

About Michael Page

Michael Page is a leading professional recruitment consultancy specialising in the recruitment of permanent, contract and temporary positions on behalf of the world's top employers.

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