Elavon provides businesses with one of the most secure, cost effective and comprehensive card payment processing services available on the market today. We are wholly owned by US Bancorp, the fifth largest financial holding in the United States of America. Elavon is a top 5 Acquirer in the European market place, with a significant presence in Ireland, the UK, Germany, Norway, Poland, Spain, Mexico, Brazil and USA. At Elavon we encourage employees to grow professionally and be challenged by a leader in the payments industry. We are looking for team members to help drive our growth. Above all, we look for people who are dedicated to providing value and superior service to our customers, to our shareholders and to our communities. Come join us.
For more details about us please see our web site: www.elavon.com
For more details about us please see our web site: www.elavon.com
Junior Customer Service Representative with English
Location: WarszawaKey responsibilities:
- Providing high quality customer service by responding to telephone and email inquiries, requests and problems;
- Answering calls in foreign languages on a variety of products and services;
- Analyzing and resolving queries on first contact or forwarding details to appropriate support area for resolution;
- Using thorough knowledge of products, services, rates, terms, fees, applicable regulations and systems and procedures;
- Entering and modifying customer data in IT systems;
- Maintaining positive relationships with clients.
Requirements:
- Fluency in English and Polish
- Readiness to work fulltime from Monday to Saturday from 8-21;
- Excellent communication and interpersonal skills;
- Analytical skills;
- Good PC skills;
- Customer Service experience is a plus;
We offer:
- Full time position, employment agreement;
- Excellent package including complex medical care, group insurance, Multisport card;
- Highly professional, multicultural environment and high standards of work;
- Work in a dynamic team with a supportive inclusive culture and strong values;
- Professional trainings, opportunity to develop career path in organizational structures;
- Interaction with Clients and Colleagues across the globe;
Please apply with the button on the right side of this job offer.
