IT Supporter
WarszawaIT Supporter
Warszawa
NR REF.: 1161796
Your new company
You will join an international, globally well-known company from the facility services industry ISS World Services HQ, that are searching for the IT representative towards business who can assist us lifting the daily IT tasks in the headquarter in Poland, Warsaw.
Your new role
The primary focus area as IT Service Desk Supporter is to provide support and assistance to our colleagues in HQ and partnership countries. Our main purpose is to be the liaison point between end-users, IT and key stakeholders and provide quality services with focus on consistent and efficient support.
Key responsibilities:
What you'll need to succeed
What you'll get in return
We offer you a challenging and exciting career in an ambitious working environment characterized by high pace and drive. ISS has an open and informal culture founded on professionalism at all levels. The right person will have ample opportunity for personal and professional development and for building a large network of highly qualified colleagues and influential stakeholders.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
Warszawa
NR REF.: 1161796
Your new company
You will join an international, globally well-known company from the facility services industry ISS World Services HQ, that are searching for the IT representative towards business who can assist us lifting the daily IT tasks in the headquarter in Poland, Warsaw.
Your new role
The primary focus area as IT Service Desk Supporter is to provide support and assistance to our colleagues in HQ and partnership countries. Our main purpose is to be the liaison point between end-users, IT and key stakeholders and provide quality services with focus on consistent and efficient support.
Key responsibilities:
- 1st and 2nd line support on devices and applications
- Meeting room support and assistance
- Participate in guard roster after training period
- Continuous improvement of processes and tools
- Receiving and answering Service Desk phone calls
- Log, research and resolve issues assigned to you in our ITSM platform
What you'll need to succeed
- A minimum have completed the IT-Support education
- Preferably 1-2 years of experience within IT support function from a Worldwide enterprise, but not a must
- Broad knowledge of Microsoft Office products
- Support of Apple and Android devices
- Experience with Active Directory
- Knowledge about enterprise solutions like SCCM and the likes
What you'll get in return
We offer you a challenging and exciting career in an ambitious working environment characterized by high pace and drive. ISS has an open and informal culture founded on professionalism at all levels. The right person will have ample opportunity for personal and professional development and for building a large network of highly qualified colleagues and influential stakeholders.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
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