Rodzaj pracy: Pełny etat
Rodzaj umowy: Na czas nieokreślony
Ilość wakatów: 1
Minimalne doświadczenie: mniej niż 1 rok
Wykształcenie: Średnie ogólnokształcące
Branża: Praca Doradztwo / Konsulting, Praca IT - Konsulting
The world’s leading global logistics provider is looking for person with fluent Norwegian language. Company is supporting industry and trade in the global exchange of goods through land transport, worldwide air and ocean freight, contract logistics and supply chain management. Integrated logistics resides at the world’s most important intersections, where the flow of goods creates an effective link between carriers. Our value-added services ensure the flow of goods continues seamlessly and supply chains stay lean and optimized for success. Our business holds top positions in automotive, technology, consumer goods, trade fair logistics, special transports, and special events logistics.
Project scope:
- Industry: IT
- Warsaw, City Centre
- Salary: 6000 -7000 gross ( depends of experience)
- Working hours: 9-17 Monday to Friday ( one weekend per month)
- languages: English C1 and Norwegian C1
Job specification:
- Act as a Single Point of Contact for all IT Users
- Log, categorize and prioritise all relevant incidents and service requests
- Provide first level support in order to restore the service as quickly as possible
- Properly allocate incidents and service requests to other Resolver groups
- Be part of Mon-Fri 9-17 on duty service with weekends coverage every couple of weeks
Requirements:
- Knowledge of basic hardware and software products
- Troubleshooting skills
- Customer service orientation
- Fluent written & spoken English and Norwegian language
- Nice to have: working experience in providing IT Support
- Experience in ITSM tool usage (i.e. Service Now, Remedy, HP SM etc.) will be a plus
We offer:
- Permanent contract
- Competitive salary ( 6000-7000 pln / gross depends of experience), benefits package including, among others medical care and participating in interesting events
- Structured training and development program
- Clear career path
- Various challenges at work
- Great atmosphere
- Opportunity to participate in the employee volunteering program
- Work for a global industry leader