IT Reporting Analyst
IT Reporting Analyst (Job Number: 14002788D20190321)
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We are looking for an IT Reporting Analyst to support our Service Management reporting function as part of the Service Control team and to serve the business and internal clients on a global basis. You will work with a focus on report production, data analysis and management reporting. The role will be interactive with a wide range of people from various departments. It will combine regular responsibilities with project-based and ad-hoc activities. You will have broad exposure to the operations of the firm and, given the wide range of projects and initiatives, relatively small group size and close working relationships, you will have the opportunity to provide critical support to the business. This is an excellent opportunity to gain experience and valuable business knowledge in a fast-growing Shared Service environment
Your responsibilities will involve:
- Preparation and delivery of accurate and timely reporting, including various analyses and interpretation of results, highlighting trends and exceptions. This may include work within agreed reporting standards, providing information in a presentable manner to the attention of stakeholder groups, committees or individuals as well as ad-hoc reports.
- Evolve the current reporting processes and recommend changes to automate and improve content, efficiency, quality control, etc.
- Recommend establishment of new or modified reporting methods and procedures to improve report content and completeness of information.
- Assists in planning and execution of metric/performance reporting approach.
- Confer with persons originating, handling, processing, or receiving reports to identify problems and to gather suggestions for improvements.
- Provide day-to-day support to the Service Control Manager and Head of Service Management with reporting activities.
- Assist in preparation of executive-level presentations for Senior Leaders. Relationship building with key clients around the business including Insurance, Reinsurance, HR, Claims, Underwriting, Administration, etc.
- Monitor, track and audit data for inconsistencies and errors and develop processes to identify and remedy data inaccuracies and/or missing information.
SHARE your talent
Your skills and qualifications will ideally include:
- University degree
- Proven experience in the role related to reporting or data analysis/management
- High degree of professional discretion, integrity and judgment.
- Computer literate including Microsoft Outlook, Word, Excel, PowerPoint, Power BI, SQL Server and other commonly used software.
- High level of proficiency in MS Excel
- Minimum intermediate knowledge and experience of VBA and SQL.
- Fluency in English (both spoken and written) is a must.
- Inquisitive mind with strong analytical and logical thinking skills.
- Good organizational skills and excellent attention to detail.
- Excellent people skills; communicative and open to new challenges.
