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IT Products Support Specialist

Hays Poland

Poznań, wielkopolskie

Hays Poland

IT Products Support Specialist

Poznań
IT Products Support Specialist
Poznań
NR REF.: 1098575

Hays IT Contracting is an up-to-date B2B form of employment for IT specialists with innovate and developmental projects for TOP Clients close at hand.
For our Client – international company, industry leader in pharmaceuticals– we are currently looking for Candidates on position:


IT Products Support Specialist


Location: Poznań
Job type: Contract B2B / civil law contract



Responsibilities:
  • Responsible for L2 incident resolution and problem management for all Tier1 and Tier2 products.
  • Technical support for Product Owners and Release teams within APPT.
  • Cross team focus on incident/problem solving (including support to dependent applications owned by others).
  • Proactive approach to Tier1 products to find issues before they appear or get escalated.
  • Reactive approach to Tier2 products with ability to investigate unknown technical areas.
  • Support for Product Owners for L3 Problem resolution for Tier1 products.

Skills:
  • Proven experience at incident and problem resolution.
  • IT Technical knowledge within Windows Operating System and Windows based applications.
  • Fluent English.
  • Written and oral communications skills .
  • Preferred experience with Application Testing, performance testing.

We offer:
  • Competitive salary.
  • Chance to work with talented people in a winning, successful and pleasant environment.
  • Cooperate in an international environment.
  • Technical and soft skills development and expertise.
  • Supportive and great atmosphere.
  • Benefits: medical and sport package.
  • Flexibility.
Prosimy o aplikowanie poprzez przycisk znajdujący się po prawej stronie ogłoszenia.
Hays Poland

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