IT Products Support Specialist
Poznań IT Products Support Specialist
Poznań
NR REF.: 1098575
Hays IT Contracting is an up-to-date B2B form of employment for IT specialists with innovate and developmental projects for TOP Clients close at hand.
For our Client – international company, industry leader in pharmaceuticals– we are currently looking for Candidates on position:
Responsibilities:
Skills:
We offer:
Poznań
NR REF.: 1098575
Hays IT Contracting is an up-to-date B2B form of employment for IT specialists with innovate and developmental projects for TOP Clients close at hand.
For our Client – international company, industry leader in pharmaceuticals– we are currently looking for Candidates on position:
IT Products Support Specialist
Location: Poznań
Job type: Contract B2B / civil law contract
Responsibilities:
- Responsible for L2 incident resolution and problem management for all Tier1 and Tier2 products.
- Technical support for Product Owners and Release teams within APPT.
- Cross team focus on incident/problem solving (including support to dependent applications owned by others).
- Proactive approach to Tier1 products to find issues before they appear or get escalated.
- Reactive approach to Tier2 products with ability to investigate unknown technical areas.
- Support for Product Owners for L3 Problem resolution for Tier1 products.
Skills:
- Proven experience at incident and problem resolution.
- IT Technical knowledge within Windows Operating System and Windows based applications.
- Fluent English.
- Written and oral communications skills .
- Preferred experience with Application Testing, performance testing.
We offer:
- Competitive salary.
- Chance to work with talented people in a winning, successful and pleasant environment.
- Cooperate in an international environment.
- Technical and soft skills development and expertise.
- Supportive and great atmosphere.
- Benefits: medical and sport package.
- Flexibility.
Prosimy o aplikowanie poprzez przycisk znajdujący się po prawej stronie ogłoszenia.