IT Integration Manager

We are looking candidates who would like to begin a professional career path in an international insurance company. A person in this position will be perform the Integration Management role. The role will also involve a degree of technical hands on support where necessary. With an unusual approach to employees and a positive atmosphere, this company offers many advantages.
 

• Manage local technical team ensuring compliance with management process and practice
• Undertake resource management activities including prioritisation of team and liaise with relevant domains where appropriate
• Motivate and mentor individuals and undertake performance management process, including identifying training needs and managing career planning
• Act as Single Point of Accountability for Poland regarding  UK services and support
• Proactively develop positive relationships (at all levels) within UK and Poland in respect of service provided by UK
• Act as positive UK ambassador by promoting face to face customer relationships and influencing IT Service Provision perception within Poland
• Challenge current processes and service delivery, seeking opportunities for service improvement/efficiencies and, working with colleagues across UK, drive through change   
• Chair Service Review Meetings and present UK  reports, covering MI, service information and project activity
• Produce and review of SLAs and OLAs
• Act as point of service escalations and issues for Poland customers
• Production of weekly/monthly/quarterly/annual IT Service Delivery Reports and Performance Dashboards.
• Provide high quality infrastructure support to the UK Team and where necessary execute technical support and/or change

• Sound knowledge of the Polish Financial Services sector
• Good Awareness of project lifecycles, systems development lifecycles, or similar service methodologies
• Knowledge of IT infrastructures and architectures and broad knowledge of a particular various aspects: standard desktops, e-business, networks, mid-range, mainframe, or supplier contracts
• Ability to analyse relevant facts and data and present logical solutions
• Good organisational skills.  Able to effectively delegate and prioritise activities within the team.
• Strong stakeholder management skills.  Able to effectively listen, communicate, challenge and influence team members, peer group, suppliers, and senior management.
• Good verbal and written communication skills, with an ability to present to management
• Sound or developing leadership and people management skills.  Able to motivate, inspire and energise team by gaining respect and trust.  Actively shares experience and ideas.
• Ability to maintain composure in pressurised situations.
• proficiency in managing 3rd party relationships
• Proven ability to deliver
• Good knowledge of technical infrastructure design with the capability to provide support and direction on a number of technical platforms including :-
  • Desktop / VDI / Citrix XEN Desktop
  • Database Technologies
  • Windows and Linux  Operating Environments
  • Web Application Server environments 
  • Networks LAN and WAN

Our offer:

• Full-time contract of employment
• Attractive salary and benefit package (private health care, life insurance, Multisport card, Annual bonus)
• A clear career path 
• Opportunity to gain professional experience in an international company
• Friendly and positive atmosphere

If You are looking for new challenges in IT/Telecom, I'm the right person to contact with.
Send CV and let me manage the rest.

Mail: katarzyna.rzepka@hrk.eu