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IT Incident Manager/High Touch Operations Manager.

Adecco Poland Sp. z o.o.

Kraków, małopolskie

Adecco Poland Sp. z o.o. Adecco Poland Sp. z o.o.
Adecco Poland Sp. z o.o. belongs to Adecco Group - the world's leading provider of HR solutions, we have a network of 5,100 branches, in over 60 countries and territories around the world. We have been present in Poland since 1994. In 2018, work through Adecco Poland found nearly 52 000 people. Adecco Poland Sp. z o.o. is an Employment Agency (Certificate No. 364).
Adecco Poland Sp. z o.o.
Aktualnie dla naszego Klienta poszukujemy:

IT Incident Manager/High Touch Operations Manager.

Miejsce pracy: Kraków

The Incident Manager is responsible for the quality and integrity of the Incident Management process.

Benefits:

  • Schedule is flexible and known in advance.
  • Possibility of remote work.
  • Company is providing laptop and headset.
  • A Chance to work for one of the leaders in "Great Place to Work" ranking.
  • Working in an international environment.

"Must have" Qualifications:

  • Very good knowledge of English (both written and spoken).
  • Strong logical thinking and problem-solving skills, ability to come up with creative solutions to major issues under time pressure.
  • Strong business communication skills and writing skills.

"Nice to have" Qualifications:

  • Experience in leading the conference calls with multiple participants.
  • Understanding of ITIL and Incident Management practices (ability to demonstrate it in live scenarios).

Additional information:

  • Temporary contract.
  • Shift job - 24/7 - a mix of 12,5 or 8,5 hour shifts (including weekends and Public Holidays).


Numer referencyjny: IM/07/2018/ARC
Prosimy o aplikowanie poprzez przycisk znajdujący się po prawej stronie ogłoszenia.

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