Currently, we are seeking for candidates to become a part of the newly established team of IT-Consultants responsible for 2nd level support and pro-active operations for network, security, cloud and servers. This IT consultant role will be part of the Operations Center. Operations refer to monitoring, incident solving based on alerts, troubleshooting, preventing incidents from happening by observing patterns, capacity management and reporting. Do you see yourself joining an international IT team? Then, click "apply"!
IT consultant
Warszawa- Employment contract
- 8-hour shifts, work 24/7 (from 9 pm to 7 am extra 20% pr. Hour)
- Medicover - medical package - refund (100PLN)
- Christmas bonus once per year, Loyalty Bonus, Holiday bonus
- MyBenefit - an online platform where employees themselves choose interesting benefits from thousands of ready and tested proposals. RGBS is giving 100point = 100PLN each month
- and a great bunch of other benefits
We are against any kind of discrimination due to age, gender, race, color, religion, political opinion, social origin, or any other human rights aspects and highly encourage everyone to apply for this position and are looking forward to receiving your applications.
- Proactive incident solving based on monitoring alerts
- Establishing monitoring dashboards (including maps)
- Maintaining and updating procedures and documentation
- Preventing incidents from happening by observing patterns
- Monitoring
o Availability
o Performance monitoring
o End2End
- Incident solution based on monitoring alerts
- Patch management
o Maintain the yearly wheel and coordinate service windows together with the BRMs and Service Managers
- Capacity management
- Monthly reporting including FinOps reporting
- Practical assistance in disaster recovery
- Preferably 3+ years experience in a global support environment
- Written and spoken English proficiency
- Proactive in raising concerns or take initiatives to improve procedures.
- Good understanding of technical IT environment
- ITIL Foundation certified - welcomed
Agencja zatrudnienia nr wpisu 47
