IT Consultant Application Delivery and Support
Poznań IT Consultant Application Delivery and Support
Poznań
NR REF.: 1104847
Hays IT Contracting is an up-to-date B2B form of employment for IT specialists with innovate and developmental projects for TOP Clients close at hand.
For our Client – international company, industry leader – we are currently looking for Candidates for the position:
Poznań
NR REF.: 1104847
Hays IT Contracting is an up-to-date B2B form of employment for IT specialists with innovate and developmental projects for TOP Clients close at hand.
For our Client – international company, industry leader – we are currently looking for Candidates for the position:
IT Consultant Application Delivery and Support
Localization: Poznan
Job type: Contract B2B via HAYS
Responsibilities:- Provide technical support for Customer Identity and Access Management (CIAM)/Gigya and Adobe Experience Manager platforms, solve reported issues and work on the new functionalities. Play role of technical leader within the support team. Lead service improvement initiative and rollout programs.
- Front-end development for Client’s websites,
- Provide technical support for websites working on Gigya and AEM platform,
- Solving reported issues according to service guidelines,
- Provide technical assessments for proposed solutions,
- Ensure high quality of service provided,
- CIAM/Gigya and AEM knowledge sharing within the team,
- Problem Management of provided service,
- Risk Management and proactive risks identification,
- Service retrospective and continuous service improvement,
- Provide SME expertize within rollout of global digital programs.
- Master’s degree in Engineering or IT or Technical Sciences,
- Experience in, or at least a first professional exposure to:
- Service support and service processes,
- Data Operations (ETL), CSS, HTML and Java Script,
- ITIL,
- Development/Programming (Database, Website),
- Experience in or exposure to Customer Identity and Access Management related skills are major assets:
- Testing and deployment automation,
- Release Management,
- Agile / Scrum methodology,
- You have a high sense of proactivity and business analysis: you understand your customer’s needs and are able translate needs into the IT languages and vice versa,
- You have a very good command of English (spoken and written).
- Job full of challenges,
- Chance to get an experience in a company which is the industry leader,
- Opportunity for professional development,
- Benefits: medical and sport package
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