ZeroChaos is looking for Implementation Manager to join our team in Warsaw.
Responsibilities:
• Project Lead for Solutions Implementation MSP and national accounts.
• Effectively applies ZeroChaos Implementation methodology and enforces project standards utilizing established project management governance and related tools.
• Manages scope and budget to maximize revenue while delivering implementation within agreed upon timeframes and contractual expectations.
• Manages the implementation from handoff from Sales through transition to Support and Operations.
• Provides day-to-day management in the delivery and deployment of the defined solution to clients.
• Conducts regular Project Team Status Calls to keep the project on track, identify and resolve issues and actions, identify and mitigate project risks.
• Coordinates and communicates with Sales, Program Management, Finance, IT, Development, Support and other internal departments as needed to ensure implementation success.
• Leads client discovery process to compile and analyze existing service model and recommends future state solution.
• Facilitates the presentation of the most effective and efficient solution recommendation incorporating ZeroChaos best practices and leading industry trends to meet the client-specific objectives.
• Coordinates with Technical Consultants and Development to ensure delivery of the configured solution, training, system integrations and interfaces.
• Supports all aspects of solution delivery as needed to ensure project success.
• Provides status reports to ZeroChaos executive team and client senior management.
• Secures strong relationships with senior client leadership and communicates with clients daily.
Position Requirements:
• Advanced French - native or spoken/written to a professional level (must also be able to speak/write in English fluently)
• Bachelor’s degree (Masters or PMP a plus).
• Seven plus (7+) project management experience.
• Five plus (5+) years implementation and consulting experience.
• Five plus (5+) years industry experience (strongly preferred).
• Experience in implementing large MSP and/or VMS accounts including technology (strongly preferred).
• Diverse MSP client industry experience.
• Superior leadership, influence, communication and interpersonal skills.
• Ability to prioritize multiple demands in a fast-paced dynamic environment.
• Strong Project Management, organizational and problem solving skills.
• Expert working knowledge of MS Office applications (Project, Visio, Access, PowerPoint, Excel).
• Up to 40% travel.
We offer:
• Work in an international environment.
• Attractive salary.
• Possibility to design your own career path.
• Private health care, multisport package and group insurance.
• Stable employment.
Firma ZeroChaos Sp. z o.o. jest pośrednikiem konsultingowym dział... Rozwiń
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