HR Service Delivery Manager
Gdańsk HR Service Delivery Manager
Gdańsk
NR REF.: 1098964
Your new company
On behalf of our Client, a global organization establishing its new SSC in Gdańsk, we are currently seeking Candidate for the position of HR Service Delivery Manager .
Your new role
Holding the position of HR Service Delivery Manager, apart from team-management duties, you will be responsible for on-going service delivery management of all services in EMEA (for HR Solutions Centre/Payroll and Recruitment) but also HR Solutions Center EMEA transition management working closely with stakeholders and different HR Centers sides. The scope of duties will include managing the SLA`s, KPI`s for Regional and Central Solutions Center Teams. You will be also accountable for supporting all teams on Lean Sigma, Continuous Improvements, Design Thinking methodologies as well as developing internal capabilities across EMEA, providing workshops, coaching and internal and external trainings.
What you'll need to succeed
To be successful in this role you will need to have at least 2 years of relevant experience on the similar role in SSC environment. Adequate understandings of business as well as change management are a must. What is more, fluent communication skills in English and Polish are required. The ideal Candidate will be motivated, creative, business and customer oriented person, focused on achieving business targets.
What you'll get in return
Our Client offers stable work conditions and opportunities for professional development in the start-up organization.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
Gdańsk
NR REF.: 1098964
Your new company
On behalf of our Client, a global organization establishing its new SSC in Gdańsk, we are currently seeking Candidate for the position of HR Service Delivery Manager .
Your new role
Holding the position of HR Service Delivery Manager, apart from team-management duties, you will be responsible for on-going service delivery management of all services in EMEA (for HR Solutions Centre/Payroll and Recruitment) but also HR Solutions Center EMEA transition management working closely with stakeholders and different HR Centers sides. The scope of duties will include managing the SLA`s, KPI`s for Regional and Central Solutions Center Teams. You will be also accountable for supporting all teams on Lean Sigma, Continuous Improvements, Design Thinking methodologies as well as developing internal capabilities across EMEA, providing workshops, coaching and internal and external trainings.
What you'll need to succeed
To be successful in this role you will need to have at least 2 years of relevant experience on the similar role in SSC environment. Adequate understandings of business as well as change management are a must. What is more, fluent communication skills in English and Polish are required. The ideal Candidate will be motivated, creative, business and customer oriented person, focused on achieving business targets.
What you'll get in return
Our Client offers stable work conditions and opportunities for professional development in the start-up organization.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
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