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HR Customer Support Analyst with English

Michael Page

Poznań, wielkopolskie

Michael Page Michael Page

HR Customer Support Analyst with English

We are currently recruiting for the position of HR Support Specialist with English. In this role you will be responsible for supporting employees from the U.K. in all HR related topics.

Client Details

Our client is a big, global organization that has a significant impact on our health and science world. They are currently developing further their international structures in Poznań and building their new HR Hub therefore we are looking for HR professionals to build new processes with them.

Description

  • Advising all employees from the U.K. on topic related to all HR life-cycle and guiding them through HR procedures, benefits, leave of absence or self-service usage
  • Handing inquiries from employees via chat, email or phone
  • Evaluating received queries, supporting the resolution of incoming cases and dispatching cases that require deep subject matter expertise to the responsible teams
  • Participating in process improvement projects

Profile

  • Higher education
  • Minimum 1 year of experience in a similar role
  • Fluent English (other language
  • Knowledge of Workday, ServiceNow or other HR systems would be an asset
  • Excellent communication skills
  • Customer service-based mindset
  • Ability to work independently and in a team
  • Flexibility and multitasking

Job Offer

  • Permanent employment contract after the successful probation period
  • Life insurance
  • Private medical care
  • Annual bonus
  • Pension plan
  • Holiday benefit
  • Sports card
  • Access to many trainings
Please apply via the button on the right side of this job offer.
Michael Page Michael Page

Job details

Location: Poznań
Contract type: Na czas nieokreślony

About Michael Page

Michael Page is a leading professional recruitment consultancy specialising in the recruitment of permanent, contract and temporary positions on behalf of the world's top employers.

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