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HR Customer Service Team Leader

Hays Poland

Warszawa, mazowieckie

Hays Poland

HR Customer Service Team Leader

Warszawa
HR Customer Service Team Leader
Warszawa
NR REF.: 1097840

Your new company

On behalf of our Client, global retail company and a well-known brand, we are looking for a person to hold the position of HR Customer Service Team Leader with Germanin a newly created SSC in Warsaw.

Your new role

HR Customer Service Team Leader will be responsible for supervising a team of approximately 10 customer service representativesto provide the highest customer service quality for internal Client in terms of HR processes. Beside managerial tasks Team Leader will be also responsible for supporting team members with difficult or escalated calls, identifying and solving ad-hoc issues and contributing to continuous improvement in cooperation with other managers and SSC Lead.

What you'll need to succeed

We are looking for candidates with experience on a people leader position with a depth knowledge of customer service or HR processes, who are fluent with German and English.The ideal candidate should present a highly developed communication skills, people-oriented attitude and a problem-solving mindset.

What you'll get in return

Our Client offers attractive salary, additional benefits package and an opportunity to join a well-known, global company.
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Hays Poland

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