Head of BPO Services / BPO Practice Director
Miejsce pracy: WarszawaWith over 2800 Engineers, Sii is the top IT & engineering services provider in Poland. We work with passion for the best companies!
At the moment we are looking for:
170620-1B222
- Launch a new investment in Sii, the Business Processes Outsourcing Unit
- Build Sii offering in the area of BPO such as:
- Administration support management
- Business trips management
- Procurement
- Project administration & billing
- Worker administration management
- Fleet management
- Accounting or payroll
- Graphic & social media management
- Other
- Define SWOT & USP against competitors
- Define and execute the unit’s sales, business development & marketing strategy in order to obtain leads & opportunities
- Manage sales & presales activities
- Manage delivery of services under his/her responsibility in the areas: risks, budget, quality assurance, methodology, controlling, reporting and planning
- Organize & lead the work of the delivery teams
- HR / Team / People management
- Be responsible for a P&L unit
- Cooperate with other company units: sales, finance, back-office, PMO, legal
- Ambitious Leader
- Experience in management of a unit responsible for providing BPO services
- Experience in sales and client acquisition of BPO services
- Hands-on experience with organizing delivery of BPO services
- Wide knowledge on the relevant market, competition and clients
- Good sales and presales skills
- Minimum 10 years’ professional experience
- At least 3 years’ experience gained in BPO services business
- University education
- Dynamic and very ambitious person, not afraid of challenges
- Good organization of work and excellent skills to manage people
- Positive Energy. Ability to energize others
- Passion. Deep and authentic excitement about work
- Professional approach to work, strong sense of responsibility to the customer
- Nice and open-minded
- Ability to understand customer’s problems & create solutions in response
- Ability to sell high level consulting services & win large deals
- Excellent interpersonal and communication skills
- Drive and ambition to win & deliver contracts, strong focus on target
- Ability to recruit top level subordinates team; build close contact / partnership / open-minded relation with them. Closely monitor subordinates KPI help them to perform & win
- Fluent English proficiency
- Build you own start-up & independent unit from scratch
- P&L responsibilities with high decision-making freedom
- Complete set of supporting organization, shared-services & tools (marketing, internal IT tools, website, recruitment, office, PMO, legal services, up-selling possibilities to our existing customers…)
- Permanent job contract (fix + bonuses depending on business results)
- Company car
- Private healthcare system, additional perks of benefits
Interested individuals are encouraged to send their resume to
together with an approval for the processing of personal data listed below:
„I hereby give consent for my personal data included in the submitted documents to be processed by Sii Sp. z o.o., Al. Niepodległości 69, 02-626 Warszawa, also in the future, for the purposes of the recruitment process. I give this consent voluntarily and I declare that I have been informed about my rights me under the Personal Data Protection Act of 29 August 1997 (consolidated text: Journal of Laws 2016, item 922, as amended)”.
Please note that we will contact only selected candidates.
