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Global Change Manager

Hays Poland

Warszawa, mazowieckie

Hays Poland

Global Change Manager

Warszawa
Global Change Manager
Warszawa
NR REF.: 1145959

Your new company
You will join ISS A/S, an international, globally well-known company from the facilities management industry, that is opening the new office in Poland, Warsaw.

Your new role
As our new Global Change Manager, you will be responsible for implementation and ensuring ongoing review of the change management process across infrastructure and application layer . You will ensure that all activities are carried out in a compliant manner and work closely with the Delivery Managers and other process managers to ensure a smooth continuous operation. You will also feed into our configuration process in cooperation with internal teams and vendors. More specifically, you will be responsible for:
  • Lead planning and managing tools to support the change processes
  • Drive communication to and training of internal and external stakeholders in policies, principles, processes and tools
  • Manage the change schedule and projected service outage: Formally authorizing changes, Schedule management and chairing CAB meetings, Review changes after implementation
  • Coordinate interfaces between change management and other processes – such as test management, release and deployment management and configuration management
  • Accountable for the process effectiveness, execution, and the continual improvement of the change management process

What you'll need to succeed
  • You probably hold a Masters Degree in IT or other relevant domain but the most important factor is real world implementation experience within the area of responsibility for the position
  • ITIL Certification, preferably v4
  • Experience with the change management processes, preferably in an international organization
  • Fluent English, both written and oral.
  • Experience with development and execution of communication and training of stakeholders
  • On a personal level you have an international mindset, high attention to detail, good stakeholder management skills, good interpersonal skills and are a strong communicator in English.

What you'll get in return
We offer you a challenging and exciting career in an ambitious working environment characterized by high pace and drive. In this role you will have the opportunity to become part of high performing team in a challenging international environment with immediate exposure to senior stakeholder internally in ISS. ISS has an open and informal culture founded on professionalism at all levels. The right person will have ample opportunity for personal and professional development and for building a large network of highly qualified colleagues and influential stakeholders.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
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Hays Poland

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