DSV Group is one of the world's leading transport, freight forwarding and logistics companies.
Our headquarters are located in Denmark and our offices – in more than 80 other countries.
DSV ISS | DSV Road | DSV Air & Sea | DSV Solutions.
DSV ISS located in Warsaw is in a phase of dynamic development. We employ more than 900 fantastic people and this number is constantly increasing.
We provide global services within: Finance & Accounting Services, Claims Handling, Customs Administration, Freight Forwarding, Operational Shared Services, IT, Robotics Process Automation, Customer Reporting & Data Quality, Business Process Development, HR.
Equipment Claims Team Lead
Location: Warszawa- The main task is to manage contact with our customers (traffics), our workshops and insurance companies and build strong and lasting business relations.
- Handle claims (damages on our trailers) that are created by DSV Equipment teams in Europe after a repair has been made.
- Investigate who is responsible for causing the damages.
- Handle processes with Insurance companies.
- Manage the team of 2 persons in their daily work, support and develop them as DSV staff and claims handler.
- Secure all cases and handled them asap and in the best way for DSV Equipment both economically and strategically.
- Develop the processes around claims handling to be more efficient and fit for the future.
- knowledge of handling claims, especially concerning damages on vehicles,
- experience gained in/with an insurance business will be more than welcome,
- very good English skills,
- leadership skills or/and experience,
- customer oriented approach,
- positive attitude and a natural drive for business,
- well-developed negotiations skills,
- open mind for changes and new solutions.