Job Description
Job Description:
- Undertaking initial diagnostics of the incident, using the tools available and resolving as many as possible on initial contact,
- Accurately recording and classifying all incoming incidents with the appropriate priority, category and incident summary details or error messages.
Requirements
Candidate's profile:
- Very good English language skills both verbal and written,
- Basic IT knowledge (Vista/2000/XP, MS based applications),
- Basic technical support experience would be an advantage,
- Professional telephone manner,
- Flexible, well-motivated team player, able to work under pressure.
What we offer:
- Interesting and stable job within an international team,
- Competitive salary with an attractive benefits package,
- Opportunity to develop your career with one of the world’s most respected IT companies,
- Friendly working atmosphere.
Additional Information
- Last updated
- Employment type
- Full time
- Contract type
- Permanent
- Number of vacancies
- 3
- Min. experience
- Internship
- Min. education
- Bachelor
- Industry / category
- Jobs in Customer Service
