Adecco Poland Sp. z o.o. należy do międzynarodowej korporacji The Adecco Group - światowego lidera wśród firm doradztwa personalnego, który posiada 5100 placówek w ponad 60 krajach. W Polsce działamy od 1994 roku. Swoją wiedzą i doświadczeniem służymy w ponad 50 lokalizacjach na terenie kraju. W 2018 roku pracę dzięki Adecco Poland znalazło blisko 52 000 osób. Adecco Poland Sp. z o.o. jest Agencją Zatrudnienia nr 364.
Aktualnie dla naszego Klienta poszukujemy:
Employee Service Center Representative
Miejsce pracy: Kraków
Responsibilities:
Supports managers and HR staff in specific geographies (UK):
- Utilizes our knowledge management system to respond to requests from field HR staff and managers on HR or Payroll policies, procedures, and tools.
- Processes information, data, transactions, and letter related to HR or Payroll data.
- Tracks customer contacts and inquiries in case management system.
- Possesses strong interpersonal skills to successfully build productive relationships at all levels of the enterprise.
- Conveys a professional, knowledgeable, helpful and confidential approach.
Basic Qualifications:
- 1 year in HR or Payroll, or in a call center environment (nice to have).
- Excellent spoken and written English.
- Proficiency with Microsoft applications.
- Bachelor's Degree or equivalent experience.
Preferred Qualifications:
- Superior customer service skills.
- Organizational and multi-tasking skills.
- Ability to communicate clearly and concisely.
- Strong attention to detail and accuracy.
- Ability to problem solve.
- Experience with HR or Payroll applications or systems, reports, and databases.
- Numerical aptitude/analytical skills.
- Knowledge of HR or Payroll policies and processes.
- Ability to handle confidential issues with discretion.
- Ability to work in a team environment.
Benefits:
- Competitive market salary.
- International working environment and unique company culture.
- Personal development opportunities.
- Package of benefits.
Duration of assignment - 1 year. Possible extension.
Please note that we will contact only selected candidates.
Numer referencyjny: ES/08/2018/ARC
Prosimy o aplikowanie poprzez przycisk znajdujący się po prawej stronie ogłoszenia.